Length of Email Address in rt?

Howdy gang!

I'm using rt and loving it, but I've run into a seeming inconsistency

that’s got me wondering if my eyes are playing tricks on me. According to
http://fsck.com/rtfm/article.html?id=158#163 , the EmailAddress of the user
is a varchar up to 120 characters long. When I try to use much shorter email
addresses, such as oh, say, VerlinHenderson@onlineinfoservices.com (48
characters), I get: EmailAddress: Illegal value for EmailAddress in the
Results. Is the schema in the documentation incorrect, or is there something
more nefarious about? I’m using RT 2.0.14 on Red Hat 7.2.

Sincerely,
Verlin Henderson
Technology Department Manager
ONLINE Information Services
(252)757-2107

Verlin Henderson wrote:

http://fsck.com/rtfm/article.html?id=158#163 , the EmailAddress of the user
is a varchar up to 120 characters long. When I try to use much shorter email
addresses, such as oh, say, VerlinHenderson@onlineinfoservices.com (48
characters), I get: EmailAddress: Illegal value for EmailAddress in the
Results.

Where are you trying to “use” such an address?

I suspect the length is not the problem. Perhaps you’re trying to
create a user with the same email address as an existing user?
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances