Ldap & Request Tracker

Hi,

I am new to linux and request tracker, I have installed request tracker 4 on a debian squeeze installation, it is all working fine expect I know need to get users to authenticate through active directory using LDAP. I have tried to do this but am not getting very far, are there any simple step by step instructions on how to do this please as I think I am missing something. Thanks in advance.

Theresa

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Hi Theresa,

LDAP authentication requires installing the
RT::Authen::ExternalAuthhttp://search.cpan.org/~tsibley/RT-Authen-ExternalAuth-0.12/lib/RT/Authen/ExternalAuth.pmmodule.
Install the module then follow the directions in its README to see
what to add to your RT_SiteConfig.pm. The best step by step directions I
could find are here: http://requesttracker.wikia.com/wiki/ExternalAuth
Hope this helps. Thanks,

DanOn Wed, Dec 19, 2012 at 8:34 AM, Theresa Wiltshire < taw@theclarendoncollege.com> wrote:

Hi,

I am new to linux and request tracker, I have installed request tracker 4
on a debian squeeze installation, it is all working fine expect I know need
to get users to authenticate through active directory using LDAP. I have
tried to do this but am not getting very far, are there any simple step by
step instructions on how to do this please as I think I am missing
something. Thanks in advance.

Theresa

This e-mail is from The Clarendon College.
This e-mail, together with any files transmitted with it, are
confidential, and are intended solely for the use of the individual or
entity to whom they are addressed. Any unauthorised dissemination or
copying of this e-mail or its attachments, and any use or disclosure of any
information contained in them, is strictly prohibited, and may also be
illegal.
If you have received this e-mail in error please notify us by telephoning +44
(0)1225 762686 or e-mail admin@theclarendoncollege.com and then delete it
from your system.
Please note that any views expressed by an individual within this e-mail,
do not necessarily reflect the views of The Clarendon College.
It should also be noted that any e-mails you send to Clarendon personnel
may be monitored by systems or persons other than the named communicant,
for the purposes of ascertaining whether the communication complies with
the law and with the College’s policies.
The Clarendon College has taken reasonable precautions to ensure no
viruses are present in this e-mail, the College cannot accept
responsibility for any loss or damage arising from the use of this e-mail
and/or files attached.

Tel.No +44 (0)1225 762686
Fax.No +44 (0)01225 751034
Website: www.theclarendoncollege.com


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