Latest Stats package

Does anyone know where I can get the most up to date statistics package?
I’ve downloaded the one from http://www.fsck.com/pub/rt/contrib/3.0/Reports/
, but it doesn’t contain this mysterious ‘readme’ file that everyone
references when talking about the statistics package.

Thanks,

Nick-----Original Message-----
From: David Thiel [mailto:david@wagerworks.com]
Sent: Friday, October 10, 2003 2:32 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] sorting on custom fields

It seems there’s no obvious way to do a ticket search with the sort order
determined by a custom field. I’ve created a custom ticket attribute that
I’d like to sort things by when doing a search, but it never shows up in the
"sort results by" drop-down. Does anyone know of an easy way to change this?

Thanks,
David

rt-users mailing list
rt-users@lists.fsck.com http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

I downloaded the Statistics3.tgz a few days ago from that location, and it
did have the README file. It is just not under the Statistics/ directory.
You should see it if you do tar -tvzf on the tarball.On Fri, 10 Oct 2003, Nick Pleis wrote:

Does anyone know where I can get the most up to date statistics package?
I’ve downloaded the one from http://www.fsck.com/pub/rt/contrib/3.0/Reports/
, but it doesn’t contain this mysterious ‘readme’ file that everyone
references when talking about the statistics package.

Thanks,

Nick

-----Original Message-----
From: David Thiel [mailto:david@wagerworks.com]
Sent: Friday, October 10, 2003 2:32 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] sorting on custom fields

It seems there’s no obvious way to do a ticket search with the sort order
determined by a custom field. I’ve created a custom ticket attribute that
I’d like to sort things by when doing a search, but it never shows up in the
“sort results by” drop-down. Does anyone know of an easy way to change this?

Thanks,
David


rt-users mailing list
rt-users@lists.fsck.com http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

asterr wrote:

I downloaded the Statistics3.tgz a few days ago from that location, and it
did have the README file. It is just not under the Statistics/ directory.
You should see it if you do tar -tvzf on the tarball.

alternate location:

http://www.tzi.de/~hollow/Statistics3.tgz

Regards,
Harald

I just downloaded this from the ‘alternate location’ link and it looks like
the same story to me. The base directory (After a tar xzvf) contains:

CallsMultiQueue/
CallsQueueDay/
DayOfWeek/
Elements/
OpenStalled/
Resolution/
TimeToResolve/
Index.html

Executing a find for readme turns up absolutely nothing… I’m quite
convinced that this README file is either very well hidden or non-existent.

NickFrom: Harald Wagener [mailto:hwagener@hamburg.fcb.com]
Sent: Monday, October 13, 2003 2:40 AM
To: asterr
Cc: Nick Pleis; rt-users@lists.fsck.com
Subject: Re: [rt-users] Latest Stats package

asterr wrote:

I downloaded the Statistics3.tgz a few days ago from that location, and
it did have the README file. It is just not under the Statistics/
directory. You should see it if you do tar -tvzf on the tarball.

alternate location:

http://www.tzi.de/~hollow/Statistics3.tgz

Regards,
Harald

Executing a find for readme turns up absolutely nothing… I’m quite
convinced that this README file is either very well hidden or non-existent.

As has been said many times on this list, the README does not end up
in the rest of the statistics package heirarchy but in the working
directory you started untarring in.

Harold, maybe in the next release the README can get moved to the
exepcted location?

Michael
Michael S. Liebman m-liebman@northwestern.edu
http://msl521.freeshell.org/
“I have vision and the rest of the world wears bifocals.”
-Paul Newman in “Butch Cassidy & the Sundance Kid”

I just dl’d this and untar’d it. It seems like the README file is
placed in the same dir as the tar file and not in the Statistics base
directory.

-KeithFrom: Nick Pleis [mailto:NickP@cesinc.com]
Sent: Monday, October 13, 2003 10:32 AM
To: rt-users@lists.fsck.com
Subject: RE: [rt-users] Latest Stats package

I just downloaded this from the 'alternate location' link and it

looks like the same story to me. The base directory (After a tar xzvf)
contains:

CallsMultiQueue/ 
CallsQueueDay/ 
DayOfWeek/ 
Elements/ 
OpenStalled/ 
Resolution/ 
TimeToResolve/ 
Index.html 

Executing a find for readme turns up absolutely nothing... I'm

quite convinced that this README file is either very well hidden or
non-existent.

Nick 


From: Harald Wagener [mailto:hwagener@hamburg.fcb.com] 
Sent: Monday, October 13, 2003 2:40 AM 
To: asterr 
Cc: Nick Pleis; rt-users@lists.fsck.com 
Subject: Re: [rt-users] Latest Stats package 


asterr wrote: 

>I downloaded the Statistics3.tgz a few days ago from that

location, and
>it did have the README file. It is just not under the
Statistics/
>directory. You should see it if you do tar -tvzf on the
tarball.
>

> 
>  
> 
alternate location: 


http://www.tzi.de/~hollow/Statistics3.tgz 

Regards, 
    Harald

Michael S. Liebman wrote:>On Mon, Oct 13, 2003 at 09:31:52AM -0500, Nick Pleis wrote:

Executing a find for readme turns up absolutely nothing… I’m quite
convinced that this README file is either very well hidden or non-existent.

As has been said many times on this list, the README does not end up
in the rest of the statistics package heirarchy but in the working
directory you started untarring in.

Oops. That is PlainWrong™. This will be fixed in the next release for
sure.

By the way, I have one positive report that RTFM in some way breaks the
Statistics package. I still wait for the debian dependency issues to
resolve for 3.0.6.

Regards,
Harald