Keyword Select From Create Ticket UI

RT Developers
1

I’m using 2.0.8 with the new create ticket UI. When I add a keyword
from that UI, the value does not appear to “take” – when the new ticket
is displayed, there are no keywords defined.

Using the normal keyword ui works fine.

–kip

2

Have a look at the last post on the rt-users list about this - subject is rt208 “Show Details”

.

It seems to be bug in the code, it works when you add multiple keywords, but not with just one.

-Feargal.Kip Cranford kip.cranford@pgamapd.com wrote:

KC>
KC> I’m using 2.0.8 with the new create ticket UI. When I add a keyword
KC> from that UI, the value does not appear to “take” – when the new ticket
KC> is displayed, there are no keywords defined.
KC>
KC> Using the normal keyword ui works fine.
KC>
KC> --kip
KC>
KC> _______________________________________________
KC> rt-devel mailing list
KC> rt-devel@lists.fsck.com
KC> http://lists.fsck.com/mailman/listinfo/rt-devel
KC>

Feargal Reilly,
Systems Administrator,
The CIA.

3

I know what that is. I’ll see what I can do.On Fri, Oct 05, 2001 at 05:53:31PM +0100, Feargal Reilly wrote:

Have a look at the last post on the rt-users list about this - subject is rt208 “Show Details”

.

It seems to be bug in the code, it works when you add multiple keywords, but not with just one.

-Feargal.

Kip Cranford kip.cranford@pgamapd.com wrote:

KC>
KC> I’m using 2.0.8 with the new create ticket UI. When I add a keyword
KC> from that UI, the value does not appear to “take” – when the new ticket
KC> is displayed, there are no keywords defined.
KC>
KC> Using the normal keyword ui works fine.
KC>
KC> --kip
KC>
KC> _______________________________________________
KC> rt-devel mailing list
KC> rt-devel@lists.fsck.com
KC> http://lists.fsck.com/mailman/listinfo/rt-devel
KC>

–
Feargal Reilly,
Systems Administrator,
The CIA.

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