Our next training session, Request Tracker Integration and Automation will be held next month on Wednesday, October 20th. You can check out all the details as well as register for classes here.
Request Tracker Integration and Automation
Date: October 20th, 2021
Time: 10 AM-2:30 PM US Eastern Time (includes 30-minute break)
Agenda to include:
- Request Tracker REST APIs (1.0 and 2.0)
- Software libraries to access the REST APIs
- Calling external systems from RT
- RT’s command-line interface
- RT Perl API
- Writing command-line scripts to interface with the Perl API
- Building an extension
If you’re from an academic institution, are a current support customer, or plan to attend multiple sessions please contact us ahead of time to arrange for special pricing.