Javascript in Header

I am running RT 3.4.4 / Solaris 10 / Oracle 9g / FastCGI / Apache2.

I have a JavaScript calendar popup that I use for selecting dates on the
interface. It makes it much easier for users to enter a date instead of
typing the numbers in. I put in the Header file
(./local/html/Elements/Header) the links to the script files located in
./local/html/NoAuth and it runs great. The only problem is when I login
to RT the first time it authenticates fine, but as soon as I click on
any link to a new page I am returned to the login page. When I login
again it then takes me to the appropriate page, and then all is well the
rest of the session.

Here are the links:

I know that it has to do with the links to NoAuth because I have
commented them out and it runs great. I also have this implemented on
another instance of RT that uses a MySQL backend instead of Oracle and
it does not have this problem. Is it because session handling is not
stored in the DB when using Oracle? It has nothing to do with the
actual jscript since I am using other jscripts that do not like the link
in Header either. I could paste all the script text into the Header
file but that would be a lot of text in the HTML source. I also noticed
that RTx-Shredder and other RT javascript is put right into the Header
Mason component. Why?

Any tips or ideas?
Thanks!

Adam Myers
mailto:amyers@abacus-us.com

I am running RT 3.4.4 / Solaris 10 / Oracle 9g / FastCGI / Apache2.

I have a JavaScript calendar popup that I use for selecting dates on the
interface. It makes it much easier for users to enter a date instead of
typing the numbers in. I put in the Header file
(./local/html/Elements/Header) the links to the script files located in
./local/html/NoAuth and it runs great. The only problem is when I login to
RT the first time it authenticates fine, but as soon as I click on any link
to a new page I am returned to the login page. When I login again it then
takes me to the appropriate page, and then all is well the rest of the
session.

Here are the links:

I know that it has to do with the links to NoAuth because I have commented
them out and it runs great. I also have this implemented on another
instance of RT that uses a MySQL backend instead of Oracle and it does not
have this problem. Is it because session handling is not stored in the DB
when using Oracle? It has nothing to do with the actual jscript since I am
using other jscripts that do not like the link in Header either. I could
paste all the script text into the Header file but that would be a lot of
text in the HTML source. I also noticed that RTx-Shredder and other RT
javascript is put right into the Header Mason component. Why?
I don’t have good reason. My plan was “put it here, but when it would
be large, refactor it and put into .js file.”

Any tips or ideas?
Thanks!

Adam Myers


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today!

Download a free sample chapter from
http://rtbook.bestpractical.com

Best regards, Ruslan.