Issue sending email via postfix

Hello all

RT5 Does not seem to be sending emails. Using Ubuntu 22

I have tried setting the mail command to Set($MailCommand, “postfix”);

From the cli this command works fine
echo “Hello, World!” | mail -s “Test Message” bdbaker@arandell.com

Currently it is set to default. Below is the log when a ticket is created.

When attempting to past log I get message Sorry new and can only have 2 links.


[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/plain - Testing Email (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: About to prepare scrips for transaction #821 (/opt/rt5/sbin/../lib/RT/Transaction.pm:189)
[194989] [Fri May 26 19:35:47 2023] [debug]: Found 8 scrips for TransactionCreate stage with applicable type(s) Create for txn #821 on ticket #59 (/opt/rt5/sbin/../lib/RT/Scrips.pm:482)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/plain - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/html - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-1099.59-8-0@MyDomain.com> not sending to BDBaker@MyDomain.com, creator of the transaction, due to NotifyActor setting (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:910)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/plain - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/html - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/plain - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/html - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/plain - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/html - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Skipping Scrip #11 because it isn't applicable (/opt/rt5/sbin/../lib/RT/Scrips.pm:337)
[194989] [Fri May 26 19:35:47 2023] [debug]: Skipping Scrip #16 because it isn't applicable (/opt/rt5/sbin/../lib/RT/Scrips.pm:337)
[194989] [Fri May 26 19:35:47 2023] [debug]: Skipping Scrip #17 because it isn't applicable (/opt/rt5/sbin/../lib/RT/Scrips.pm:337)
[194989] [Fri May 26 19:35:47 2023] [debug]: About to commit scrips for transaction #821 (/opt/rt5/sbin/../lib/RT/Transaction.pm:212)
[194989] [Fri May 26 19:35:47 2023] [debug]: Committing scrip #7 on txn #821 of ticket #59 (/opt/rt5/sbin/../lib/RT/Scrips.pm:293)
[194989] [Fri May 26 19:35:47 2023] [debug]: Calling SetRecipientDigests for transaction RT::Transaction=HASH(0x5561dff86900), id 821 (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:693)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield To; recipients are BDBaker@MyDomain.com (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-5"
From: "Developer via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
To: BDBaker@MyDomain.com
Auto-Submitted: auto-replied
In-Reply-To:
X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Subject: [MyDomain.com #59] AutoReply: Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-957.59-7-0@MyDomain.com> (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Got user mail preference 'Individual messages' for user BDBaker@MyDomain.com (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:730)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from To: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield Cc; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-5"
From: "Developer via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
To: BDBaker@MyDomain.com
Auto-Submitted: auto-replied
In-Reply-To:
X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Subject: [MyDomain.com #59] AutoReply: Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-957.59-7-0@MyDomain.com> (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from Cc: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield Bcc; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-5"
From: "Developer via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
To: BDBaker@MyDomain.com
Auto-Submitted: auto-replied
In-Reply-To:
X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Subject: [MyDomain.com #59] AutoReply: Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-957.59-7-0@MyDomain.com> (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from Bcc: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: No recipients found for deferred delivery on transaction #821 (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:761)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-957.59-7-0@MyDomain.com> #59/821 - Scrip 7 On Create Autoreply To Requestors (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:293)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-957.59-7-0@MyDomain.com> sent  To: BDBaker@MyDomain.com (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:324)
[194989] [Fri May 26 19:35:47 2023] [debug]: We found a part. we want to record it. (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:580)
[194989] [Fri May 26 19:35:47 2023] [debug]: We found a part. we want to record it. (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:580)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/plain - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Converting 'utf-8' to 'utf-8' for text/html - Subjectless message (/opt/rt5/sbin/../lib/RT/I18N.pm:294)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Encode::Guess guessed encoding: ascii (/opt/rt5/sbin/../lib/RT/I18N.pm:583)
[194989] [Fri May 26 19:35:47 2023] [debug]: Skipping scrips for transaction #822 (/opt/rt5/sbin/../lib/RT/Transaction.pm:181)
[194989] [Fri May 26 19:35:47 2023] [debug]: Committing scrip #8 on txn #821 of ticket #59 (/opt/rt5/sbin/../lib/RT/Scrips.pm:293)
[194989] [Fri May 26 19:35:47 2023] [debug]: Calling SetRecipientDigests for transaction RT::Transaction=HASH(0x5561dff86900), id 821 (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:693)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield To; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Subject: [MyDomain.com #59] Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-1099.59-8-0@MyDomain.com>
In-Reply-To:
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-6" (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from To: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield Cc; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Subject: [MyDomain.com #59] Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-1099.59-8-0@MyDomain.com>
In-Reply-To:
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-6" (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from Cc: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield Bcc; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Subject: [MyDomain.com #59] Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-1099.59-8-0@MyDomain.com>
In-Reply-To:
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-6" (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from Bcc: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: No recipients found for deferred delivery on transaction #821 (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:761)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-1099.59-8-0@MyDomain.com> #59/821 - Scrip 8 On Create Notify Owner and AdminCcs (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:293)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-1099.59-8-0@MyDomain.com> No recipients found. Not sending. (/opt/rt5/sbin/../lib/RT/Interface/Email.pm:840)
[194989] [Fri May 26 19:35:47 2023] [debug]: Committing scrip #9 on txn #821 of ticket #59 (/opt/rt5/sbin/../lib/RT/Scrips.pm:293)
[194989] [Fri May 26 19:35:47 2023] [debug]: Calling SetRecipientDigests for transaction RT::Transaction=HASH(0x5561dff86900), id 821 (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:693)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield To; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: Subject: [MyDomain.com #59] Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-226.59-9-0@MyDomain.com>
Reply-To: helpdesk@MyDomain.com
X-RT-Ticket: MyDomain.com #59
In-Reply-To:
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-7" (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from To: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield Cc; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: Subject: [MyDomain.com #59] Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-226.59-9-0@MyDomain.com>
Reply-To: helpdesk@MyDomain.com
X-RT-Ticket: MyDomain.com #59
In-Reply-To:
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-7" (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from Cc: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield Bcc; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: Subject: [MyDomain.com #59] Testing Email
Message-ID: <rt-5.0.3-194989-1685129747-226.59-9-0@MyDomain.com>
Reply-To: helpdesk@MyDomain.com
X-RT-Ticket: MyDomain.com #59
In-Reply-To:
X-RT-Originator: BDBaker@MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Loop-Prevention: MyDomain.com
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com>
References: <RT-Ticket-59@MyDomain.com>
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-7" (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from Bcc: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: No recipients found for deferred delivery on transaction #821 (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:761)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-226.59-9-0@MyDomain.com> #59/821 - Scrip 9 On Create Notify Ccs (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:293)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-226.59-9-0@MyDomain.com> No recipients found. Not sending. (/opt/rt5/sbin/../lib/RT/Interface/Email.pm:840)
[194989] [Fri May 26 19:35:47 2023] [debug]: Committing scrip #10 on txn #821 of ticket #59 (/opt/rt5/sbin/../lib/RT/Scrips.pm:293)
[194989] [Fri May 26 19:35:47 2023] [debug]: Calling SetRecipientDigests for transaction RT::Transaction=HASH(0x5561dff86900), id 821 (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:693)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield To; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: In-Reply-To:
Message-ID: <rt-5.0.3-194989-1685129747-1810.59-10-0@MyDomain.com>
Subject: [MyDomain.com #59] Testing Email
X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-8"
X-RT-Loop-Prevention: MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Originator: BDBaker@MyDomain.com
References: <RT-Ticket-59@MyDomain.com>
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com> (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from To: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield Cc; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: In-Reply-To:
Message-ID: <rt-5.0.3-194989-1685129747-1810.59-10-0@MyDomain.com>
Subject: [MyDomain.com #59] Testing Email
X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-8"
X-RT-Loop-Prevention: MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Originator: BDBaker@MyDomain.com
References: <RT-Ticket-59@MyDomain.com>
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com> (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from Cc: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: Working on mailfield Bcc; recipients are  (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:709)
[194989] [Fri May 26 19:35:47 2023] [debug]: In-Reply-To:
Message-ID: <rt-5.0.3-194989-1685129747-1810.59-10-0@MyDomain.com>
Subject: [MyDomain.com #59] Testing Email
X-RT-Ticket: MyDomain.com #59
Reply-To: helpdesk@MyDomain.com
Content-Type: multipart/alternative;
 boundary="----------=_1685129747-194989-8"
X-RT-Loop-Prevention: MyDomain.com
X-Managed-BY: RT 5.0.3 BestPractical
X-RT-Originator: BDBaker@MyDomain.com
References: <RT-Ticket-59@MyDomain.com>
From: "Baker, Bryon via RT" <helpdesk@MyDomain.com> (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:716)
[194989] [Fri May 26 19:35:47 2023] [debug]: Removing deferred recipients from Bcc: line (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:739)
[194989] [Fri May 26 19:35:47 2023] [debug]: Setting deferred recipients for attribute creation (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:748)
[194989] [Fri May 26 19:35:47 2023] [debug]: No recipients found for deferred delivery on transaction #821 (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:761)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-1810.59-10-0@MyDomain.com> #59/821 - Scrip 10 On Create Notify Other Recipients (/opt/rt5/sbin/../lib/RT/Action/SendEmail.pm:293)
[194989] [Fri May 26 19:35:47 2023] [info]: <rt-5.0.3-194989-1685129747-1810.59-10-0@MyDomain.com> No recipients found. Not sending. (/opt/rt5/sbin/../lib/RT/Interface/Email.pm:840)
[194989] [Fri May 26 19:35:47 2023] [debug]: Committing scrip #13 on txn #821 of ticket #59 (/opt/rt5/sbin/../lib/RT/Scrips.pm:293)
[194989] [Fri May 26 19:35:47 2023] [info]: Ticket 59 created in queue 'Developer' by BDBaker (/opt/rt5/sbin/../lib/RT/Ticket.pm:575)
[194989] [Fri May 26 19:35:47 2023] [debug]: Found 0 scrips for TransactionBatch stage with applicable type(s) Create for txn #821 on ticket #59 (/opt/rt5/sbin/../lib/RT/Scrips.pm:482)


Thanks for the help sometimes its just writing stuff that makes you think. Changed to
Set($MailCommand, “sendmail”)
Now it working
Thanks for the help

Rubber ducky debugging. :slight_smile: Rubber duck debugging - Wikipedia

Good to see you spotted the problem!