I am running RT on AWS - used the standard AMI image
RT works correctly
I downloaded and unpacked the install package for RTIR here:
There is a Makefile already in the following directories:
typed make install
added RT’s etc/RT_SiteConfig.pm file: Plugin(‘RT::IR’);
typed “make initdb”
received the following error:
ERROR: Couldn’t load data from ‘etc/initialdata’:
ERROR:Please add RT::IR to your Plugins configuration before initializing the database. See README for more information. at etc/initialdata line 4.
Compilation failed in require at /opt/rt4/sbin/…/lib/RT/Handle.pm line 917.
Do you have the correct initialdata handler in RT_Config for this type of file?
…returned with error: 65280
make: *** [initdb] Error 2