ISO8859-1(5) issue in search field

Hi,
I’m trying to find out how i make æ ø and å as case insensitive as all other
letters.
The problem is ofcourse they do not look alike in the query.
Here is first århus (lower case å) and Århus (upper case Å)
Simple.html?q=%C3%A5rhus
Simple.html?q=%C3%85rhus

I want to be able to search for århus and get results containing Århus.
Is this at all possible ? - I’ve tried finding some documentation, but
failed to find any help.

Using 3.6 and debian 4.0.

/Christopher

Christopher,

We’ve fixed a large number of I18N issues in RT 3.8. It would be
wonderful if you could give 3.8.1 a shot and tel me if it makes things
any better.

Best,
JesseOn Sep 1, 2008, at 4:08 AM, Christopher Ravnborg wrote:

Hi,
I’m trying to find out how i make æ ø and å as case insensitive as
all other letters.
The problem is ofcourse they do not look alike in the query.
Here is first århus (lower case å) and Århus (upper case Å)
Simple.html?q=%C3%A5rhus
Simple.html?q=%C3%85rhus

I want to be able to search for århus and get results containing
Århus.
Is this at all possible ? - I’ve tried finding some documentation,
but failed to find any help.

Using 3.6 and debian 4.0.

/Christopher


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Tested in 3.8.1.

  • created a ticket with subject å
  • searched for Å, RT found the ticket
  • searched for a, RT found the ticket, it’s mysql specific: A = Å = a
    = å according to default case insensitive collation.On Mon, Sep 1, 2008 at 3:08 PM, Christopher Ravnborg christopher.ravnborg@gmail.com wrote:

Hi,
I’m trying to find out how i make æ ø and å as case insensitive as all other
letters.
The problem is ofcourse they do not look alike in the query.
Here is first århus (lower case å) and Århus (upper case Å)
Simple.html?q=%C3%A5rhus
Simple.html?q=%C3%85rhus

I want to be able to search for århus and get results containing Århus.
Is this at all possible ? - I’ve tried finding some documentation, but
failed to find any help.

Using 3.6 and debian 4.0.

/Christopher


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.