I’m working on an upgrade to (stable) RT4.4.1, RT4.4.2 RC having been released subsequent to starting work…
Now I need to explore some of the more arcane reaches and checking documentation for this in RT it appears that the documentation resource at Resources — Best Practical Solutions is only offering documentation for RT4.4.2
Can anyone tell me where can I find RT4.4.1 documentation? Specifically the RT4.4.2 ‘Customizing/Scrip conditions and action’ documentation doesn’t match the RT4.4.1 installation… Admin > Global > Conditions and Admin > Global > Actions don’t exist as menu choices for instance on my RT4.4.1 install. That might be a difference between RT4.4.1 and RT4.4.2 or it might be a documentation issue… but as this document didn’t exist at the previous (RT4.2) documentation I don’t know which is the case.