Is a saved charts list on the home screen possible?

I recently created the saved search list that is outlined in the wiki,
and its working great. I have it added to my users home screens and
they use it to view individual searches that they have created. What im
hoping for now is to be able to do something similar with saved charts.
I noticed that when you run a search, at the bottom of the show results
screen there is an option to create a bar or pie chart with the search
data. My managers really like this tool and they want me to create a
saved charts section that can be put on the home screen summary, just
like the saved searches. When I try to save the chart using the save
feature at the bottom, it just adds it into the saved searches and when
you click on it, it just shows the search and not direct to the chart.
Has anyone explored this? Thanks

Sean McCreadie

Canyon Partners, LLC

310 858 4288

I recently created the saved search list that is outlined in the wiki,
and its working great. I have it added to my users home screens and
they use it to view individual searches that they have created. What im
hoping for now is to be able to do something similar with saved charts.
I noticed that when you run a search, at the bottom of the show results
screen there is an option to create a bar or pie chart with the search
data. My managers really like this tool and they want me to create a
saved charts section that can be put on the home screen summary, just
like the saved searches. When I try to save the chart using the save
feature at the bottom, it just adds it into the saved searches and when
you click on it, it just shows the search and not direct to the chart.
Has anyone explored this? Thanks

What version of RT? Recent versions certainly do let you put saved
charts on the homepage

Im running 3.6.6, the latest version, I must be missing it, ill try
again today. Thanks for the feedback.From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, February 05, 2008 11:40 AM
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Is a saved charts list on the home screen
possible?

I recently created the saved search list that is outlined in the wiki,
and its working great. I have it added to my users home screens and
they use it to view individual searches that they have created. What
im
hoping for now is to be able to do something similar with saved
charts.
I noticed that when you run a search, at the bottom of the show
results
screen there is an option to create a bar or pie chart with the search
data. My managers really like this tool and they want me to create a
saved charts section that can be put on the home screen summary, just
like the saved searches. When I try to save the chart using the save
feature at the bottom, it just adds it into the saved searches and
when
you click on it, it just shows the search and not direct to the chart.
Has anyone explored this? Thanks

What version of RT? Recent versions certainly do let you put saved
charts on the homepage

Sean McCreadie

Canyon Partners, LLC

310 858 4288


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Hi Sean,

Did you have any luck with this? I thought it was a great idea, but after
poking around on my 3.6.6 instance I haven’t been able to determine how it’s
done.

Thanks!

-MattOn 2/5/08, Sean McCreadie smccreadie@canyonpartners.com wrote:

Im running 3.6.6, the latest version, I must be missing it, ill try
again today. Thanks for the feedback.

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, February 05, 2008 11:40 AM
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Is a saved charts list on the home screen
possible?

On Sat, Feb 02, 2008 at 03:41:28PM -0800, Sean McCreadie wrote:

I recently created the saved search list that is outlined in the wiki,
and its working great. I have it added to my users home screens and
they use it to view individual searches that they have created. What
im
hoping for now is to be able to do something similar with saved
charts.
I noticed that when you run a search, at the bottom of the show
results
screen there is an option to create a bar or pie chart with the search
data. My managers really like this tool and they want me to create a
saved charts section that can be put on the home screen summary, just
like the saved searches. When I try to save the chart using the save
feature at the bottom, it just adds it into the saved searches and
when
you click on it, it just shows the search and not direct to the chart.
Has anyone explored this? Thanks

What version of RT? Recent versions certainly do let you put saved
charts on the homepage

Sean McCreadie

Canyon Partners, LLC

310 858 4288

On 3.6.3:

Do a search and create a chart. At the bottom save the chart.
Then go back to your at a glance page and click ‘Edit’
in either of the two scrolling menus on the left find your saved chart and
select it and copy it over the to box on the right by clicking on the arrow.

scroll down to the bottom of the page and click save.
That should do it.

Steve.On Feb 6, 2008 3:05 PM, RT Lists lists_rt@amnesiamachine.com wrote:

Hi Sean,

Did you have any luck with this? I thought it was a great idea, but after
poking around on my 3.6.6 instance I haven’t been able to determine how
it’s done.

Thanks!

-Matt

On 2/5/08, Sean McCreadie smccreadie@canyonpartners.com wrote:

Im running 3.6.6, the latest version, I must be missing it, ill try
again today. Thanks for the feedback.

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, February 05, 2008 11:40 AM
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Is a saved charts list on the home screen
possible?

On Sat, Feb 02, 2008 at 03:41:28PM -0800, Sean McCreadie wrote:

I recently created the saved search list that is outlined in the wiki,
and its working great. I have it added to my users home screens and
they use it to view individual searches that they have created. What
im
hoping for now is to be able to do something similar with saved
charts.
I noticed that when you run a search, at the bottom of the show
results
screen there is an option to create a bar or pie chart with the search
data. My managers really like this tool and they want me to create a
saved charts section that can be put on the home screen summary, just
like the saved searches. When I try to save the chart using the save
feature at the bottom, it just adds it into the saved searches and
when
you click on it, it just shows the search and not direct to the chart.
Has anyone explored this? Thanks

What version of RT? Recent versions certainly do let you put saved
charts on the homepage

Sean McCreadie

Canyon Partners, LLC

310 858 4288


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We who are strong ought to put up with the failings of the weak, and not to
please ourselves. Each of us must please our neighbor for the good purpose
of building up the neighbor.
-Romans 15:1

Human beings are perhaps never more frightening than when they are
convinced beyond doubt that they are right. -Laurens van der Post, explorer
and writer (1906-1996)

OK I did that and I see that it added the chart to the at a glance. The
only problem is that the chart is displayed on the home screen as well.
I can collapse the chart but I can only view it on the home screen. I
see that it gets automatically added to my “saved searches” column,
which is an add-on from the wiki, but when I click on it it takes me to
the search page and then I have to scroll to the bottom and open the
chart again. I guess its pretty good this way but I would really like
to be able to have a link on the home page that would take me directly
to the chart. Thanks everyone for all the help! I really like RT, it’s
a great tool.

Sean

Steve HolmesSent: Wednesday, February 06, 2008 1:41 PM
To: RT Lists
Cc: Sean McCreadie; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Is a saved charts list on the home screen
possible?

On 3.6.3:

Do a search and create a chart. At the bottom save the chart.
Then go back to your at a glance page and click ‘Edit’
in either of the two scrolling menus on the left find your saved chart
and select it and copy it over the to box on the right by clicking on
the arrow.
scroll down to the bottom of the page and click save.
That should do it.

Steve.

Hi Sean,

Did you have any luck with this? I thought it was a great idea, but
after poking around on my 3.6.6 instance I haven’t been able to
determine how it’s done.

Thanks!

-Matt

Im running 3.6.6, the latest version, I must be missing it, ill try
again today. Thanks for the feedback.

From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, February 05, 2008 11:40 AM
To: Sean McCreadie
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Is a saved charts list on the home screen
possible?

I recently created the saved search list that is outlined in the wiki,
and its working great. I have it added to my users home screens and
they use it to view individual searches that they have created. What
im
hoping for now is to be able to do something similar with saved
charts.
I noticed that when you run a search, at the bottom of the show
results
screen there is an option to create a bar or pie chart with the search
data. My managers really like this tool and they want me to create a
saved charts section that can be put on the home screen summary, just
like the saved searches. When I try to save the chart using the save
feature at the bottom, it just adds it into the saved searches and
when
you click on it, it just shows the search and not direct to the chart.
Has anyone explored this? Thanks

What version of RT? Recent versions certainly do let you put saved
charts on the homepage

Sean McCreadie

Canyon Partners, LLC

310 858 4288

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We who are strong ought to put up with the failings of the weak, and not
to
please ourselves. Each of us must please our neighbor for the good
purpose
of building up the neighbor.
-Romans 15:1

Human beings are perhaps never more frightening than when they are
convinced beyond doubt that they are right. -Laurens van der Post,
explorer
and writer (1906-1996)