Irc?

RT Users
1

On reviewing the archives, I found repeated mention to an RT IRC
channel. Unfortunately, I’ve been unable to actually find it or the
server it supposedly lives on (or, in fact the network!). Is the IRC
channel and ex-channel?
Anthony

2

I’m not sure that there is one, but if there is interest in creating
one, I can offer some help. I’m a server operator on the SlashNet IRC
network (http://www.slashnet.org), and we’d be happy to host a channel
for RT.

If anyone has interest, let me know on the list or find me on IRC.

irc.slashnet.org, I’m shaggy.

Sean

Anthony Sorace wrote:

On reviewing the archives, I found repeated mention to an RT IRC
channel. Unfortunately, I’ve been unable to actually find it or the
server it supposedly lives on (or, in fact the network!). Is the IRC
channel and ex-channel?
Anthony

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Sean Lutner
Senior Systems & Network Administrator
TechTarget, Inc.
117 Kendrick St, Suite 800
Needham, MA 02494
P:� 781-657-1337
F:� 781-657-1100
E:� sean@techtarget.com W: http://www.techtarget.com

“Imagination is more important than knowledge.” – Albert Einstein

3

Does anyone know how to override the RT for example.com at the top of
the page? did I mis something in the install?

here is my RT_SiteConfig.pm:

Set($rtname , “dept.oakland.edu”);
Set($Organization , “dept.oakland.edu”);
Set($MinimumPasswordLength , “5”);
Set($Timezone , ‘US/Eastern’);
Set($DatabaseType , ‘Pg’);
Set($DatabaseUser , ‘rt_user’);
Set($DatabasePassword , ‘******’);
Set($DatabaseName , ‘rt3’);
Set($OwnerEmail , ‘rt_admin’);
Set($RTAddressRegexp , ‘^help@dept.oakland.edu$’);
Set($CanonicalizeEmailAddressMatch , ‘somehost.dept.oakland.edu$’);
Set($CanonicalizeEmailAddressReplace , ‘dept.oakland.edu’);
#Set($CorrespondAddress , ‘RT_CorrespondAddressNotSet’);
#Set($CommentAddress , ‘RT_CommentAddressNotSet’);
1;

any help would be great!

thanks,
Justin

4

Solved my own problem… probably should have tried this before I sent
the email…

I simply needed to restart the web server. duh…

-justin