Invalid Group Name and Domain

Just downloaded 4.2.0 and I’m trying to get an instance up and running. I
ran configure with the --enable-graphviz, --enable-gd, and --with-web-user
and --with-web-group options. make testdeps returns no missing modules.

I’m able to access the configuration interface when I run
/opt/rt4/sbin/rt-server. I step through the configuration until I get to
the initialize database step. When I continue from there I get an error
indicating Invalid Group Name and Domain and I’m given the option to
initialize the database again. The database is created the first time,
though. What Group Name and Domain is it referring to? I’m not entering any
odd characters in the domain name (just a hyphen and the dot delimiters)
and there is no group asked for during the configuration steps.

-Mathew

“When you do things right, people won’t be sure you’ve done anything at
all.” - God; Futurama

“We’ll get along much better once you accept that you’re wrong and neither
am I.” - Me

I’m able to access the configuration interface when I
run /opt/rt4/sbin/rt-server. I step through the configuration until I
get to the initialize database step. When I continue from there I get
an error indicating Invalid Group Name and Domain and I’m given the
option to initialize the database again.

This is a bug in the web-based installer; we have a fix that will be
included in 4.2.1. Until then, you’ll need to follow the instructions
in README for setting RT up by hand.

Alternately, you can apply the patch at
https://github.com/bestpractical/rt/commit/b4517c1.patch and verify that
it solves the problem. You’ll need to drop the database before
re-running the web-based installer.

  • Alex

Applied the patch. All is good. Thanks!

-Mathew

“When you do things right, people won’t be sure you’ve done anything at
all.” - God; Futurama

“We’ll get along much better once you accept that you’re wrong and neither
am I.” - MeOn Sat, Oct 5, 2013 at 12:13 AM, Alex Vandiver alexmv@bestpractical.comwrote:

On Fri, 2013-10-04 at 21:02 -0400, Mathew Snyder wrote:

I’m able to access the configuration interface when I
run /opt/rt4/sbin/rt-server. I step through the configuration until I
get to the initialize database step. When I continue from there I get
an error indicating Invalid Group Name and Domain and I’m given the
option to initialize the database again.

This is a bug in the web-based installer; we have a fix that will be
included in 4.2.1. Until then, you’ll need to follow the instructions
in README for setting RT up by hand.

Alternately, you can apply the patch at
https://github.com/bestpractical/rt/commit/b4517c1.patch and verify that
it solves the problem. You’ll need to drop the database before
re-running the web-based installer.

  • Alex


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