Invalid group error on "make upgrade"

RT Users
1

I’m running into the following error when upgrading from 4.06 to 4.08.

All dependencies have been found, but when I run “make upgrade” it errors out with the following after re-checking dependencies:

./install-sh -m 0755 -o root -g www -d /opt/rt4/etc
chgrp: invalid group: `www’
make: *** [config-install] Error 1

Any ideas? I may have to check which group/user this instance runs apache with?

Kind regards,
Nicôle

2

I’m running into the following error when upgrading from 4.06 to 4.08.

All dependencies have been found, but when I run “make upgrade” it errors out with the following after re-checking dependencies:

./install-sh -m 0755 -o root -g www -d /opt/rt4/etc
chgrp: invalid group: `www’
make: *** [config-install] Error 1

Any ideas? I may have to check which group/user this instance runs apache with?

Probably it’s apache/apache, check httpd.conf or ps/top output.

Kind regards,
Nicôle

Best regards, Ruslan.

3

Thanks for responding,

Top & Ps didn’t tell me much so I tried apache as the group, and when that didn’t work, I tried root and ran the command directly and that did something, but I think it made things worse:

root@rt:/home//rt-4.0.8# ./install-sh -m 0755 -o root -g apache -d /opt/rt4/etc
chgrp: invalid group: `apache’
root@rt:/home//rt-4.0.8# ./install-sh -m 0755 -o root -g root -d /opt/rt4/etc
root@rt:/home//rt-4.0.8#

Apache logs:
[Mon Dec 24 17:43:07 2012] [error]: mkdir /opt/rt4/var/mason_data/obj/1972688873: Permission denied at /usr/local/share/perl/5.10.1/HTML/Mason/Compiler/ToObject.pm line 107 (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

Kind regards,
NicôleFrom: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On Behalf Of Ruslan Zakirov
Sent: Monday, December 24, 2012 12:59 PM
To: Nicôle Layne-Balram
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Invalid group error on “make upgrade”

I’m running into the following error when upgrading from 4.06 to 4.08.

All dependencies have been found, but when I run “make upgrade” it errors out with the following after re-checking dependencies:

./install-sh -m 0755 -o root -g www -d /opt/rt4/etc
chgrp: invalid group: `www’
make: *** [config-install] Error 1

Any ideas? I may have to check which group/user this instance runs apache with?

Probably it’s apache/apache, check httpd.conf or ps/top output.

Kind regards,
Nicôle

Best regards, Ruslan.

4

Thanks for responding,

Top & Ps didn’t tell me much so I tried apache as the group, and when that didn’t work, I tried root and ran the command directly and that did something, but I think it made things worse:

root@rt:/home//rt-4.0.8# ./install-sh -m 0755 -o root -g apache -d /opt/rt4/etc
chgrp: invalid group: `apache’
root@rt:/home//rt-4.0.8# ./install-sh -m 0755 -o root -g root -d /opt/rt4/etc
root@rt:/home//rt-4.0.8#

Apache logs:
[Mon Dec 24 17:43:07 2012] [error]: mkdir /opt/rt4/var/mason_data/obj/1972688873: Permission denied at /usr/local/share/perl/5.10.1/HTML/Mason/Compiler/ToObject.pm line 107 (/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

Why don’t you check apache’s config. User and Group directives.

Kind regards,
Nicôle

-----Original Message-----
From: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On Behalf Of Ruslan Zakirov
Sent: Monday, December 24, 2012 12:59 PM
To: Nicôle Layne-Balram
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Invalid group error on “make upgrade”

I’m running into the following error when upgrading from 4.06 to 4.08.

All dependencies have been found, but when I run “make upgrade” it errors out with the following after re-checking dependencies:

./install-sh -m 0755 -o root -g www -d /opt/rt4/etc
chgrp: invalid group: `www’
make: *** [config-install] Error 1

Any ideas? I may have to check which group/user this instance runs apache with?

Probably it’s apache/apache, check httpd.conf or ps/top output.

Kind regards,
Nicôle

–
Best regards, Ruslan.

Best regards, Ruslan.

5

I believe the correct group is www-data instead of www:

ls -l /opt/rt4/etc

total 176
-r-------- 1 root www-data 770 2012-07-05 16:07 acl.mysql
-r-------- 1 root www-data 27 2012-07-05 16:07 acl.Oracle
-r-------- 1 root www-data 2129 2012-07-05 16:07 acl.Pg
-r-------- 1 root www-data 23556 2012-07-05 16:07 initialdata
-r–r----- 1 root www-data 71159 2012-07-05 16:07 RT_Config.pm
-rw-r----- 1 root www-data 2241 2012-07-05 16:01 RT_SiteConfig.pm
-r-------- 1 root www-data 16384 2012-07-05 16:07 schema.mysql
-r-------- 1 root www-data 14014 2012-07-05 16:07 schema.Oracle
-r-------- 1 root www-data 15437 2012-07-05 16:07 schema.Pg
-r-------- 1 root www-data 12642 2012-07-05 16:07 schema.SQLite

What’s the best way to change this in the make upgrade? Is “./install-sh -m 0755 -o root -g www -d /opt/rt4/etc” the only command run, where I can just replace www with www-data?

Kind regards,
Nicôle

From: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On Behalf Of Ruslan Zakirov
Sent: Monday, December 24, 2012 1:53 PM
To: Nicôle Layne-Balram
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Invalid group error on “make upgrade”

Thanks for responding,

Top & Ps didn’t tell me much so I tried apache as the group, and when that didn’t work, I tried root and ran the command directly and that did something, but I think it made things worse:

root@rt:/home//rt-4.0.8# ./install-sh -m 0755 -o root -g apache
-d /opt/rt4/etc
chgrp: invalid group: `apache’
root@rt:/home//rt-4.0.8# ./install-sh -m 0755 -o root -g root -d
/opt/rt4/etc root@rt:/home//rt-4.0.8#

Apache logs:
[Mon Dec 24 17:43:07 2012] [error]: mkdir
/opt/rt4/var/mason_data/obj/1972688873: Permission denied at
/usr/local/share/perl/5.10.1/HTML/Mason/Compiler/ToObject.pm line 107
(/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

Why don’t you check apache’s config. User and Group directives.

Kind regards,
Nicôle

-----Original Message-----
From: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On
Behalf Of Ruslan Zakirov
Sent: Monday, December 24, 2012 12:59 PM
To: Nicôle Layne-Balram
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Invalid group error on “make upgrade”

I’m running into the following error when upgrading from 4.06 to 4.08.

All dependencies have been found, but when I run “make upgrade” it errors out with the following after re-checking dependencies:

./install-sh -m 0755 -o root -g www -d /opt/rt4/etc
chgrp: invalid group: `www’
make: *** [config-install] Error 1

Any ideas? I may have to check which group/user this instance runs apache with?

Probably it’s apache/apache, check httpd.conf or ps/top output.

Kind regards,
Nicôle

–
Best regards, Ruslan.

Best regards, Ruslan.

6

Problem sorted.

For some reason I forgot to run (or assumed I had already run) ./configure, so once I ran this first before the make testdeps and make fixdeps, it worked…

Thanks for your help.

Kind regards,
NicôleFrom: Nicôle Layne-Balram
Sent: Thursday, December 27, 2012 9:15 AM
To: ‘Ruslan Zakirov’
Cc: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] Invalid group error on “make upgrade”

I believe the correct group is www-data instead of www:

ls -l /opt/rt4/etc

total 176
-r-------- 1 root www-data 770 2012-07-05 16:07 acl.mysql
-r-------- 1 root www-data 27 2012-07-05 16:07 acl.Oracle
-r-------- 1 root www-data 2129 2012-07-05 16:07 acl.Pg
-r-------- 1 root www-data 23556 2012-07-05 16:07 initialdata
-r–r----- 1 root www-data 71159 2012-07-05 16:07 RT_Config.pm
-rw-r----- 1 root www-data 2241 2012-07-05 16:01 RT_SiteConfig.pm
-r-------- 1 root www-data 16384 2012-07-05 16:07 schema.mysql
-r-------- 1 root www-data 14014 2012-07-05 16:07 schema.Oracle
-r-------- 1 root www-data 15437 2012-07-05 16:07 schema.Pg
-r-------- 1 root www-data 12642 2012-07-05 16:07 schema.SQLite

What’s the best way to change this in the make upgrade? Is “./install-sh -m 0755 -o root -g www -d /opt/rt4/etc” the only command run, where I can just replace www with www-data?

Kind regards,
Nicôle

From: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On Behalf Of Ruslan Zakirov
Sent: Monday, December 24, 2012 1:53 PM
To: Nicôle Layne-Balram
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Invalid group error on “make upgrade”

Thanks for responding,

Top & Ps didn’t tell me much so I tried apache as the group, and when that didn’t work, I tried root and ran the command directly and that did something, but I think it made things worse:

root@rt:/home//rt-4.0.8# ./install-sh -m 0755 -o root -g apache
-d /opt/rt4/etc
chgrp: invalid group: `apache’
root@rt:/home//rt-4.0.8# ./install-sh -m 0755 -o root -g root -d
/opt/rt4/etc root@rt:/home//rt-4.0.8#

Apache logs:
[Mon Dec 24 17:43:07 2012] [error]: mkdir
/opt/rt4/var/mason_data/obj/1972688873: Permission denied at
/usr/local/share/perl/5.10.1/HTML/Mason/Compiler/ToObject.pm line 107
(/opt/rt4/sbin/…/lib/RT/Interface/Web/Handler.pm:208)

Why don’t you check apache’s config. User and Group directives.

Kind regards,
Nicôle

-----Original Message-----
From: ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] On
Behalf Of Ruslan Zakirov
Sent: Monday, December 24, 2012 12:59 PM
To: Nicôle Layne-Balram
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Invalid group error on “make upgrade”

I’m running into the following error when upgrading from 4.06 to 4.08.

All dependencies have been found, but when I run “make upgrade” it errors out with the following after re-checking dependencies:

./install-sh -m 0755 -o root -g www -d /opt/rt4/etc
chgrp: invalid group: `www’
make: *** [config-install] Error 1

Any ideas? I may have to check which group/user this instance runs apache with?

Probably it’s apache/apache, check httpd.conf or ps/top output.

Kind regards,
Nicôle

–
Best regards, Ruslan.

Best regards, Ruslan.