Interesting

RT Developers
1

Hmm, has anyone tested to see if scrips “work” with 2.1.79? The only
scrip that seems to be working for me is the global auto-reply. None
of the correspondence scrips appear to be working. Before spending any
time looking into it I figured I would ask if this was a known issue.

I can believe it’s a problem on my end, but I find it weird that the
auto-reply scrips work, where as nothing else does. Hmmm.

Matt

2

Hmm, has anyone tested to see if scrips “work” with 2.1.79? The only
scrip that seems to be working for me is the global auto-reply. None of
the correspondence scrips appear to be working. Before spending any
time looking into it I figured I would ask if this was a known issue.

I can believe it’s a problem on my end, but I find it weird that the
auto-reply scrips work, where as nothing else does. Hmmm.

–
Matt

I have the same problem on my trial install of 2.1.75. I, too, assumed
that I didn’t set something up properly, since I’m waiting to put a lot of
time & energy into RT 3.x until it’s out of beta. My system is Red Hat
Linux 8.0 with a custom-built (but fairly vanilla) implementation of
Apache 1.3.27 and fastcgi 2.4.0. I’m using Sendmail as distributed with
RH8 for the MTA.

-Graham

3

With 2.1.78, I got a working “oncreate” scrip while testing the approval
stuff.
On the other hand,when I try to send mail to watchers, I get a message in
the log saying “No recipient found”, even though it should.
The scrip seems to be fired, but apparently the emails are not passed
properly.

Blaise

-----Message d’origine-----De : Graham Freeman [mailto:graham@jahiel.net]
Envoye : mercredi 5 mars 2003 23:47
A : rt-devel@lists.fsck.com
Objet : Re: [rt-devel] Interesting

Hmm, has anyone tested to see if scrips “work” with 2.1.79? The only
scrip that seems to be working for me is the global auto-reply. None of
the correspondence scrips appear to be working. Before spending any
time looking into it I figured I would ask if this was a known issue.

I can believe it’s a problem on my end, but I find it weird that the
auto-reply scrips work, where as nothing else does. Hmmm.

–
Matt

I have the same problem on my trial install of 2.1.75. I, too, assumed
that I didn’t set something up properly, since I’m waiting to put a lot of
time & energy into RT 3.x until it’s out of beta. My system is Red Hat
Linux 8.0 with a custom-built (but fairly vanilla) implementation of
Apache 1.3.27 and fastcgi 2.4.0. I’m using Sendmail as distributed with
RH8 for the MTA.

-Graham

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rt-devel@lists.fsck.com
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4

Hmm, maybe this helps:

[Wed Mar 5 23:50:56 2003] [error]: Scrip 6 died.

  • Can’t locate object method “CurrentUser” via package “RT::ScripAction” at
    /space/coreweb/rt/lib/RT/ScripAction_Overlay.pm line 170.

Stack:
[/space/coreweb/rt/lib/RT/ScripAction_Overlay.pm:170]
[/space/coreweb/rt/lib/RT/ScripAction_Overlay.pm:147]
[/space/coreweb/rt/lib/RT/Scrip_Overlay.pm:333]
[/space/coreweb/rt/lib/RT/Transaction_Overlay.pm:169]
[/space/coreweb/rt/lib/RT/Ticket_Overlay.pm:3648]
[/space/coreweb/rt/lib/RT/Ticket_Overlay.pm:2273]
[/space/coreweb/rt/lib/RT/Interface/Web.pm:388]
[/space/coreweb/rt/share/html/Ticket/Display.html:101]
[/space/coreweb/rt/share/html/Ticket/Update.html:189]
[/space/coreweb/rt/share/html/autohandler:146]
(/space/coreweb/rt/lib/RT/Scrip_Overlay.pm:360)