Integrate RT and bugzilla?

We’re considering using RT for our developers for day to day task
management. Our defect database would stay in bugzilla, so I’m looking
for a way to integrate the two. I know that I can put links on RT
tickets to link them to bugzilla tickets, but I’m hoping there’s some
higher degree of integration possible.

Has anyone got any experience with this? Google shows that people have
been playing with this as far back as 2000, but I couldn’t find anything
constructive for RT3, and the wiki has nothing…

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com

Kelly,
I know this isn’t the answer to your question, but after trying what your
doing, we found that just creating Custom Fields in RT, we pulled off a
better integrated solution. We just wrote a few dandy scripts to pull the
data out of bugzilla and hurl it into RT, including setting the custom field
values to quasi-match what Bugzilla gave us, were quite happy with doing our
defect tracking in RT now.

That was our experience with it,

RodneyOn 4/13/06, Kelly F. Hickel kfh@mqsoftware.com wrote:

We’re considering using RT for our developers for day to day task
management. Our defect database would stay in bugzilla, so I’m looking for
a way to integrate the two. I know that I can put links on RT tickets to
link them to bugzilla tickets, but I’m hoping there’s some higher degree of
integration possible.

Has anyone got any experience with this? Google shows that people have
been playing with this as far back as 2000, but I couldn’t find anything
constructive for RT3, and the wiki has nothing……

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.com


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