Installing RT in Windows 2000 environment

Hello list,

            I'm trying to install RT in Windows 2000 environment. 

Everything go well until the moment of execution of cgi script at
http://localhost:8284/cgi-bin/initdb.cgi. At this moment I receive the
folowing message:
The page cannot be displayed.

            I have tried to look for the help in RT archives but could 

not find the answer. I have found similar question in the mails, but the
answer for it was to look for a help in FAQs. But there too - there was
nothing concernig my problem. I have browsed though RT mail archives for
last two years but with no success. Or maybe I am not smart enough to find
it ? Or I am the only one to have this problem ? It is true - I am
beginner in Apache/WWW/RT world.

                            Could someone give me a hint , please ?

Best regards

Mariusz Stakowski

                                    Hello list,

            I'm trying to install RT in Windows

2000 environment.
Everything go well until the moment of execution of
cgi script at
http://localhost:8284/cgi-bin/initdb.cgi. At this
moment I receive the
folowing message:
The page cannot be displayed.

            I have tried to look for the help in

RT archives but could
not find the answer. I have found similar question
in the mails, but the
answer for it was to look for a help in FAQs. But
there too - there was
nothing concernig my problem. I have browsed though
RT mail archives for
last two years but with no success. Or maybe I am
not smart enough to find
it ? Or I am the only one to have this problem ? It
is true - I am
beginner in Apache/WWW/RT world.

                            Could someone give

me a hint , please ?

Best regards

Mariusz Stakowski

i am guessing from the fact that the script you are
executing is initdb.cgi

  1. is your database up and running. does it have a
    user for rt? (typically rt_user with a password).

i had to run the initialize-database script manually
when i set my system up.

which database do you use?

  1. look in your error_log file for apache, there is
    probably some info there, for example you might be
    able to see on which row the script fails out. look in
    the script and see what happens there and post again
    if needed.
    i don’t know where apaches logfiles are stored on
    windows machines but you can always search after a
    file called error_log.

  2. consider setting up the system on a unix machine
    (or linux).

Do You Yahoo!?
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Yea, I’d reccomend setting it up on a Linux machine. You’ll find the
install and config much easier.

k b wrote:>— Mariusz Stakowski StakowskiM@prokom.pl wrote:

                                   Hello list,

           I'm trying to install RT in Windows

2000 environment.
Everything go well until the moment of execution of
cgi script at
http://localhost:8284/cgi-bin/initdb.cgi. At this
moment I receive the
folowing message:
The page cannot be displayed.

           I have tried to look for the help in

RT archives but could
not find the answer. I have found similar question
in the mails, but the
answer for it was to look for a help in FAQs. But
there too - there was
nothing concernig my problem. I have browsed though
RT mail archives for
last two years but with no success. Or maybe I am
not smart enough to find
it ? Or I am the only one to have this problem ? It
is true - I am
beginner in Apache/WWW/RT world.

                           Could someone give

me a hint , please ?

Best regards

Mariusz Stakowski

i am guessing from the fact that the script you are
executing is initdb.cgi

  1. is your database up and running. does it have a
    user for rt? (typically rt_user with a password).

i had to run the initialize-database script manually
when i set my system up.

which database do you use?

  1. look in your error_log file for apache, there is
    probably some info there, for example you might be
    able to see on which row the script fails out. look in
    the script and see what happens there and post again
    if needed.
    i don’t know where apaches logfiles are stored on
    windows machines but you can always search after a
    file called error_log.

  2. consider setting up the system on a unix machine
    (or linux).


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