Installing RT 3.2.2 on SuSE 8.1

Hi,

I’m new to RT so please bear with any stupid questions I may have :slight_smile:

I am trying to install RT version 3.2.2 onto a SuSE machine (SuSE
version 8.1, mysql version 4.0.21) and I am running into quite a few
dependency issues.

First off there is perl. RT 3.2.2 wants Perl 5.8.3, but if I try to
update Perl (currently v 5.8.0) on the SuSE box I am going to break
Apache (v 1.3.26) and Mod_Perl (v 1.27). If I have to update Apache that
means a bunch of additional configuration, etc. There are a number of
other dependency clashes as well, things missing or at too low version
numbers.

So, my short question would be does anyone have any experience in
getting a recent version of RT running on SuSE 8.1? Assistence in
getting this install working would be appreciated. Alternatively, what
would be the most recent version of RT that would most easily install on
SuSE 8.1?

Thanks,

Michael.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
X Michael Gillis X gillisme@gov.ns.ca
X
X Corporate IT Operations X 902-424-2471
X
X Transportation & Public Works X http://cito.tpw.gov.ns.ca/ X
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Michael Gillis wrote:

Hi,

I’m new to RT so please bear with any stupid questions I may have :slight_smile:

I am trying to install RT version 3.2.2 onto a SuSE machine (SuSE
version 8.1, mysql version 4.0.21) and I am running into quite a few
dependency issues.

First off there is perl. RT 3.2.2 wants Perl 5.8.3, but if I try to
update Perl (currently v 5.8.0) on the SuSE box I am going to break
Apache (v 1.3.26) and Mod_Perl (v 1.27). If I have to update Apache that
means a bunch of additional configuration, etc. There are a number of
other dependency clashes as well, things missing or at too low version
numbers.

So, my short question would be does anyone have any experience in
getting a recent version of RT running on SuSE 8.1? Assistence in
getting this install working would be appreciated. Alternatively, what
would be the most recent version of RT that would most easily install on
SuSE 8.1?

I think I tried it back with 2.0.11 or so - it basically involved
compiling everything (bar mysql and the kernel) myself.
After that, I figured I could just install it on FreeBSD, where at least
compiling is made easy.

Also note that currently SuSE 8.1 is the oldest “supported” desktop-OS
from SuSE and with the release of 9.2 next week will probably move to
the “unsupported” state pretty soon.
Also, I found SuSE 8.1 to be very slow (compared to later versions, and
SLES).

The FreeBSD-port of rt is very good - it even found a missing dependency
that testdeps somehow hadn’t mentioned to me. :wink:

Rainer

~ Rainer Duffner - rainer@ultra-secure.de ~
~ Freising - Munich - Germany ~
~ Unix - Linux - BSD - OpenSource - Security ~
~ http://www.ultra-secure.de/~rainer/pubkey.pgp ~