Install RT-3 on Redhat 9

RT Users
1

Hi,

I’m going to install Request Tracker for the first time for evaluation
purposes.
I am going to try Redhat 9 on a intel chipset (i386), with MySQL and
Apache and ActivePerl 5.8.4.

I have found the following site, with rpm’s:
Request Tracker Wiki . It states that I
should download from this site:
http://campus.fct.unl.pt/paulomatos/rt/repository . When go to that
site, I see several folders. Would anybody know if I need to download
all the folders, or would the folder SRPMS be enough?

Thanks allot,
Ron

Ron Tyro
Scotiabank Information Commmons, University of Toronto

2

I’m going to install Request Tracker for the first time for evaluation
purposes.
I am going to try Redhat 9 on a intel chipset (i386), with MySQL and
Apache and ActivePerl 5.8.4.

It may well be that you have to install it on RH, but if that is not a
given then I’d suggest installing it on Debian - having installed it on
both, the latter is FAR FAR FAR easier (“apt-get install
request-tracker3”). For evaluation, you don’t want to spend most of the day
installing the product…

Keith

3

Thanks Keith your your advice on the choice of an operating system.

But my question is about the repository. Has anybody on this list used
it to install rt? Do I need to download all the folders or will just
the SRPMS folder do?

Thanks again,
Ron

Ron Tyro wrote:

Hi,

I’m going to install Request Tracker for the first time for evaluation
purposes.
I am going to try Redhat 9 on a intel chipset (i386), with MySQL and
Apache and ActivePerl 5.8.4.

I have found the following site, with rpm’s:
Request Tracker Wiki . It states that I
should download from this site:
http://campus.fct.unl.pt/paulomatos/rt/repository . When go to that
site, I see several folders. Would anybody know if I need to download
all the folders, or would the folder SRPMS be enough?

Thanks allot,
Ron

–
Ron Tyro
Scotiabank Information Commmons, University of Toronto

Ron Tyro
Scotiabank Information Commmons, University of Toronto

4

I am going to try Redhat 9 on a intel chipset (i386), with MySQL and
Apache and ActivePerl 5.8.4.

I no longer remember the various details, they should be in the list
archives. But RH9 is known to be pretty bad for RT, I recall that the
shipped perl is known to cause corruption.

seph

5

Thanks to everyone who replied to my questions.

I’ve decided to go with either Fedora or Debian (when the cd’s arrive).

Thanks,
Ron

seph wrote:

I am going to try Redhat 9 on a intel chipset (i386), with MySQL and
Apache and ActivePerl 5.8.4.

I no longer remember the various details, they should be in the list
archives. But RH9 is known to be pretty bad for RT, I recall that the
shipped perl is known to cause corruption.

seph

Ron Tyro
Scotiabank Information Commmons, University of Toronto