Install issues on RH 7.3

Greetings to everyone on the list,

I found information regarding RH 7.2 installs of RT, which didn’t help me in
the slightest. Please pardon me if this is a duplicate question.

I have a RedHat 7.3 system, using all of the default RPMS for apache, perl,
and mod_perl. I have installed MySQL, and all of the Perl modules. I use Mason
for another application on the system, so I have it installed, and I know it
is working.

My problem is that I can not get RT to work due the following errors:

  1. After initial install, RT doesn’t work and gives mason errors in the browser:

      Error during compilation of /var/www/html/mason/RT/WebRT/html/index.html:
      Global symbol "%session" requires explicit package name at /var/www/html/mason/RT/WebRT/html/index.html

line 23. Global symbol “%session” requires explicit package name at /var/www/html/mason/RT/WebRT/html/index.html
line 1. Global symbol “%session” requires explicit package name at /var/www/html/mason/RT/WebRT/html/index.html
line 15. Stack: [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/] [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/]
[/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/] [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/]
[/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/] [/usr/lib/perl5/site_perl/5.6.1/Class/]
[/usr/lib/perl5/site_perl/5.6.1/Class/] [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/]

     [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/] [/usr/lib/perl5/site_perl/5.6.1/HTML/Mason/]

[(eval 29):5] [/dev/null:0]

  1. I also get errors about not being found, which I resolved by manually
    copying the RT perl modules into the Perl @INC path.

  2. adding causes apache not to load

  3. I also get an error in the apache error log:

Undefined subroutine &RT::Mason::handler called.

These issues do not all happen at once, but happen each time I try to something
to get RT working. Is there an RPM out there somewhere (other than the OpenPKG
RPM), or can someone offer me any help. I had the same problems one the same
system when it was running RH 7.2…I have since zero-filled and installed 7.3.

Any help would be great,

Lake Forest College