Install Assitance

RT Users
1

Hello All,

I am new to RT and I am installing it.
Can someone give me some information on
the following:

  1. Email support, I’m still tryint to figure out the
    email. Can someone give me an example
    of the aliases file…Thanks

  2. Login… Can I use nis for authitication
    so anyone in the password file or nis can
    login vs. creating an account.

  3. Register… Anyway that a person can
    register and be give access.

Thanks…James

2

On Thu, Aug 17, 2000 at 05:56:14PM -0500, James Wade emailed:

Hello All,

  1. Email support, I’m still tryint to figure out the
    email. Can someone give me an example
    of the aliases file…Thanks

  2. Login… Can I use nis for authitication
    so anyone in the password file or nis can
    login vs. creating an account.

  3. Register… Anyway that a person can
    register and be give access.

for #2 & #3 there’s an old contrib rt-1.0.3/contrib/ns_authentication.patch
I never tried it, you may want to check the archives to see if people have
used it successfully.

for #1
I usually setup these three first and then add more queues:

rt: |“/path/to/lrt/bin/rt-mailgate general correspond”
rt-action: |“/path/to/rt/bin/rt-mailgate general action”
:|“/path/to/rt/bin/rt-mailgate correspond”

–clark