Insert plain text or picture via mail

Hello all,

anybody know how I can add picture or plain text to the RT system via mail?
I mean, when I add picture or plain text as attachmend and send the email, in the RT I see this only as attachment, but I need this in the message body.
When I comment or answer in the RT webformular with my web browser, I can see the picture in the messagebody.
Well, anybody know the mail command how I can do it via mail?

Thank you,
MaV

When we reply in html format the embedded images show up in the RT message-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
To: rt-users@lists.bestpractical.com
Sent: Mon May 28 04:38:37 2007
Subject: [rt-users] insert plain text or picture via mail

Hello all,

anybody know how I can add picture or plain text to the RT system via mail?

I mean, when I add picture or plain text as attachmend and send the email, in the RT I see this only as attachment, but I need this in the message body.

When I comment or answer in the RT webformular with my web browser, I can see the picture in the messagebody.

Well, anybody know the mail command how I can do it via mail?

Thank you,

MaV

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please promptly notify the sender by return e-mail. For more
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Thank you Helmut for you answer.

As I tried, when I send the message n HTML format, the image show up in the RT message as you said, but the plaint text, what is in the attachmend not.

My costumers, they are dissatisfied, and I’m unhappy. Well, exist some method how I can do it or not?

BR,

mavFrom: Helmuth Ramirez [mailto:HelmuthRamirez@compupay.com]
Sent: Tuesday, May 29, 2007 4:17 PM
To: Vostřák Matěj; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] insert plain text or picture via mail

When we reply in html format the embedded images show up in the RT message