Insert blank column in results

RT Users
1

RT 3.6.1

Some default displays have two lines per entry with the second line
typically being in a smaller font (eg, the requester name). However, under
the ticket ID in such displays there is no data on the second line, and
editing the display shows that this field is represented by ‘’.
I’ve added another field to the top line so I need to add another blank
field to the second to keep the alignment I want. How can I add additional
blank fields?

Thanks.

2

At Thursday 8/16/2007 03:47 AM, Keith Edmunds wrote:

RT 3.6.1

Some default displays have two lines per entry with the second line
typically being in a smaller font (eg, the requester name). However, under
the ticket ID in such displays there is no data on the second line, and
editing the display shows that this field is represented by ‘’.
I’ve added another field to the top line so I need to add another blank
field to the second to keep the alignment I want. How can I add additional
blank fields?

Thanks.

Keith,

Doesn’t look like the Search Builder UI has a blank element for you
to add. What you can do is construct or load your search and then
switch to the Advanced page. The lower text box lists the results
fields - you can insert blank fields like this:

‘’,

Steve

3

On Thu, 16 Aug 2007 08:56:09 -0400, sturner@MIT.EDU said:

Doesn’t look like the Search Builder UI has a blank element for you
to add. What you can do is construct or load your search and then
switch to the Advanced page. The lower text box lists the results
fields - you can insert blank fields like this:

‘’,

Thanks for the suggestion, but it doesn’t seem to work. No error, but no
blank column output either.

Keith

4

Keith;
Have you tried selecting NEWLINE from Display Columuns (give it a title
of blank if you wish)??
Roy

Keith Edmunds wrote: