We have run RT 3.0.10 for a long time. After I start to run mysqldump for backup, we have noticed a problem with duplicate tickets. I found out it is because we not use InnoDB tables in mysql, and I now want to reconfigure mysql and RT to use InnoDB. Can I do this without a new reinstall?
I hope someone can give me a hint of what to do here.
Hilde Therese Lauvset Rafaelsen
IT-avdelingen, Universitetet i Tromsø
Tlf: +47 77 64 58 01