Good day,
In RT 4.4.4, when an email is received with inline images, the images are displayed correctly in the RT ticket.
However, when I click on “Reply”, the original email is stripped of the inline images and all the images are added as attachments.
Is this just how RT works, or is there a way to make the inline images stay inside the reply? It’s definitely using the html template, because I can reply with bold/underline and even add my own imagesetc.
Any input will be much appreciated.
Chris