The only way I know of is a cron job. RT scrips work via transactions
for just one or a few tickets, not the entire DataBzase. For that, a job
needs to run that inspects every ticket, the due date, the days left and
the current and final priorities. That’s not gonna happen in a scrip. I
seen some comments in here that mention such jobs so I would check out
the archives and see what you can see. Hope this helps.
LBNLOn 9/24/2008 9:49 AM, Adam Smith wrote:
Can someone point me at some instructions for what needs to run in
order to increase priority on jobs in a queue which has a start/end
I’d like jobs to creep up in priority in time over on a particular
queue, and I’m sure a Cron job of some description needs to run, but I
can’t find much information on setting this up!