Incoming message content


#1

I must be missing something simple here but I can’t seem to get the content
of incoming messages to be logged or displayed. Outgoing replies are fine.
Am I missing a template or is it something dumber like not reading the
docs?

Warren


#2

Might be something like not reading the docs… What do your mail aliases
look like?On Wed, Aug 09, 2000 at 06:49:25AM -0400, Warren Small wrote:

I must be missing something simple here but I can’t seem to get the content
of incoming messages to be logged or displayed. Outgoing replies are fine.
Am I missing a template or is it something dumber like not reading the
docs?

Warren


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent — root@eruditorum.orgjesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
And I’m told we do share some common rituals. Our “flame war” is apparently
held in person in their land and called “project meeting”.
-Alan Cox [on “Suits”]


#3

Here’s my aliases:

rt: "|/homes/admin/public_html/rt/uproar/bin/rt-mailgate
lottosupport correspond"
rt-action: “|/homes/admin/public_html/rt/uproar/bin/rt-mailgate
lottosupport action”

They look a lot like what’s in the docs to me.

Warren

Jesse wrote:


#4

Do you get a reply back when you send in a ticket?
Does it get to rt (per your sendmail logs)
what else can you tell me?On Wed, Aug 09, 2000 at 12:11:14PM -0400, Warren Small wrote:

Here’s my aliases:

rt: "|/homes/admin/public_html/rt/uproar/bin/rt-mailgate
lottosupport correspond"
rt-action: “|/homes/admin/public_html/rt/uproar/bin/rt-mailgate
lottosupport action”

They look a lot like what’s in the docs to me.

Warren

Jesse wrote:

Might be something like not reading the docs… What do your mail aliases
look like?

On Wed, Aug 09, 2000 at 06:49:25AM -0400, Warren Small wrote:

I must be missing something simple here but I can’t seem to get the content
of incoming messages to be logged or displayed. Outgoing replies are fine.
Am I missing a template or is it something dumber like not reading the
docs?

Warren


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users


jesse reed vincent — root@eruditorum.orgjesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91

And I’m told we do share some common rituals. Our “flame war” is apparently
held in person in their land and called “project meeting”.
-Alan Cox [on “Suits”]

jesse reed vincent — root@eruditorum.orgjesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
I admit that X is the second worst windowing system in the world, but all the
others I’ve used are tied for first.