Not sure if this made it to the list last time, so I am resending, I
apologize in advance if it already got to many of you and it is a duplicate.
We may have been/are having email server issues, so if this is now a
triplicate, I offer my sincere apologies.
Hello Mike and everyone else,
I wanted to follow-up on our conversation below regarding users, etc.
I obviously don’t want massive data duplication so it would seem that the
best way to do this would be to import all of our internet customers into RT
as users with basically no permissions, set them up in a group and all of
that normal business.
All of my users are in our radius file and accessible via NIS, which is
great and I am pretty sure that I can figure out how to import them from
that using standard myself syntax and a exported .csv or similar file.
The problem that was brought to my attention is that I would need to do this
daily. Is there a way that you or someone would know of that would allow me
to import only the new data each day? My boss thought that using NIS would
be better, and I think that I would agree with that.
Please remember, I am not much of a programmer, but I would like to see if
this is possible and maybe an example if someone knows how to do it