Before I go reinvent the wheel, are there any tools for importing req
tickets into RT2?
If not I’ll start with Daniel Rinehart’s YaR2R package for importing
into RT1 and modify it from there. That way I’ll only have to invent
part of the wheel
i think that is what i used back when i converted. when i did it, it
did not carry over the requestor or ticket creation and resolution
dates (ie- sets all requestors to whatever you are when you import,
and dates to current date). i hacked like four lines to carry these
over and mailed it to the list, you can check the archives if
interested. fyi and good luck!
| Jon Stearley (505) 845-7571 (FAX 844-2067) |
| Compaq Federal LLC High Performance Solutions |
| Sandia National Laboratories Scalable Systems Integration |