Hi all,
Does someone import an Excelsheet into rt before or does someone
know a easy way to solve this prob?
The following situation:
We use rt for our callcenter.
If a new custumer are connected, we open a new ticket (for our
helpdeskagents, becaus they ring em up).
If he (our customer) have no problems, we close the ticket.
Now we get 20000 new customers (and a Excel-sheet) more.
Thanx
Michael
p.s. sorry for for my bad english…
Mit besten Gruessen
Michael Ludl
Fon: +49 (69) 170 84-900
Fax: +49 (69) 170 84-900 Gigabell
************************************************ The net works********
neu: Internet fuer 0,00 Pfg/Min - freeOKAY.NET
Anmelden unter: http://www.okay.net http://www.okay.net