The wikitext syntax for images doesn’t work in Articles. I assume that’s by design, but I can’t understand why. More importantly, is it possible to implement? Having a KB without images alongside steps makes for a pretty useless tool.
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Hi Lush_Aaron,
Have you solve it already?
Thanks,
K.
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I agree html as opposed to text would make articles way more useful.
also if we could add attachments too.
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No, I have not been able to find a solution to this.
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Ok thanks. What version you are using, anyway?
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I am currently running RT version 4.4.0.
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Any further insight, KKK02?
Hi Lush_Aaron,
As it is. . What about you?
Hi there,
i hardly miss that feature, too.
However, a few simple html-tags may work, such as
this point
second point
- .
Italic and bold don’t work.
And I don’t know how to integrate some fields like ticket-id, username andsoon

Hi Siegmund,
What do you mean?