Hi All
Is there any IM agent out there that I can use to get an alert when
everytime there is a Ticket gets created in a Queue? Also like to be
able to resolve a ticket by sending an IM to the queue with the ticket
number
Thanks for any response
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
There’s no place like 127.0.0.1