I'm a bit closer!

RT Users
1

ok I have poked around and hacked a bit and have move a bit farther…now
I get this in my qmail error logs.

@400000003cf392802174626c starting delivery 38: msg 15712 to local
support@dozer.usaexpress.net
@400000003cf3928021760464 status: local 1/10 remote 0/20
@400000003cf392810551f61c delivery 38: deferral:
Can’t_locate_config.pm_in_@INC_(@INC_contains:/opt/rt2/etc/opt/rt2/lib_/usr/local/lib/perl5/5.6.1/i686-linux_/usr/local/lib/perl5/5.6.1_/usr/local/lib/perl5/site_perl/5.6.1/i686-linux_/usr/local/lib/perl5/site_perl/5.6.1_/usr/local/lib/perl5/site_perl_.)at/opt/rt2/lib/RT/Interface/Email.pm_line_107./BEGIN_failed–compilation_aborted_at_/opt/rt2/lib/RT/Interface/Email.pm_line_107./Compilation_failed_in_require_at_/opt/rt2/bin/rt-mailgate_line_30./BEGIN_failed–compilation_aborted_at_/opt/rt2/bin/rt-mailgate_line_30./
@400000003cf392810554018c status: local 0/10 remote 0/20

config.pm exists in /opt/rt2/etc with the following perms

drwxr-xr-x 8 root root 4096 May 7 15:45 …
-r-x------ 1 root rt 183 May 7 15:54 acl.mysql
-r-x------ 1 root rt 14213 May 26 16:35 config.pm.old
-r-x------ 1 root rt 16564 May 28 09:13 insertdata
drwxr-xr-x 2 root rt 4096 May 28 09:13 .
-r-xr-x— 1 root rt 14221 May 28 09:16 config.pm

any ideas?

~kurth

Kurth Bemis - Network/Systems Administrator, USAExpress.net/Ozone Computer

“Jedi business, Go back to your drinks” - Anakin Skywalker, AOTC

kurth@usaexpress.net | http://kurth.hardcrypto.com
PGP key available - HardcryPto.com is for sale | HugeDomains

2

ok I have poked around and hacked a bit and have move a bit farther…now
I get this in my qmail error logs.

@400000003cf392802174626c starting delivery 38: msg 15712 to local
support@dozer.usaexpress.net
@400000003cf3928021760464 status: local 1/10 remote 0/20
@400000003cf392810551f61c delivery 38: deferral:
Can’t_locate_config.pm_in_@INC_(@INC_contains:/opt/rt2/etc/opt/rt2/lib_/usr/local/lib/perl5/5.6.1/i686-linux_/usr/local/lib/perl5/5.6.1_/usr/local/lib/perl5/site_perl/5.6.1/i686-linux_/usr/local/lib/perl5/site_perl/5.6.1_/usr/local/lib/perl5/site_perl_.)at/opt/rt2/lib/RT/Interface/Email.pm_line_107./BEGIN_failed–compilation_aborted_at_/opt/rt2/lib/RT/Interface/Email.pm_line_107./Compilation_failed_in_require_at_/opt/rt2/bin/rt-mailgate_line_30./BEGIN_failed–compilation_aborted_at_/opt/rt2/bin/rt-mailgate_line_30./
@400000003cf392810554018c status: local 0/10 remote 0/20

config.pm exists in /opt/rt2/etc with the following perms

drwxr-xr-x 8 root root 4096 May 7 15:45 …
-r-xr-x— 1 root rt 14221 May 28 09:16 config.pm

Is the user that you are running rt-mailgate as, ‘root’ (ugh), or a member
of the ‘rt’ group, and, are the permissions on /opt, /opt/rt2,
/opt/rt2/etc suitable for that user to get there?

                         Bruce Campbell                            RIPE
               Systems/Network Engineer                             NCC
             www.ripe.net - PGP562C8B1B                      Operations