I am installing RT 3.8.7 from scratch on a new CentOS 5.4 server, importing a RT 3.6.1 mysql DB. So far so good, except for the iCal
feed : when I click on the link, I get clear text in the browser window; text such as :
BEGIN:VCALENDAR CALSCALE:gregorian METHOD:publish PRODID:-//xxx.com// VERSION:2.0 X-WR-CALDESC;VALUE=TEXT:Due dates for RT tickets:
Queue = ‘support’ AND ( Status = ‘new’ OR Status = ‘open’ OR Status = ‘stalled’ ) AND Created > ‘2 010-01-08’ AND Subject LIKE ‘test
8’ X-WR-CALNAME;VALUE=TEXT:RT due dates BEGIN:VEVENT CREATED:20100119T135318Z DTEND;VALUE=DATE:20100119 DTSTAMP:20100120T094026Z
DTSTART;VALUE=DATE:20100119 LAST-MODIFIED:20100119T164920Z ORGANIZER:grasso SUMMARY:Start: test 8 URL:http://xxx.yyy.lan/?q=17101
END:VEVENT BEGIN:VEVENT CREATED:20100119T135318Z DTEND;VALUE=DATE:20100121 DTSTAMP:20100120T094026Z DTSTART;VALUE=DATE:20100121
LAST-MODIFIED:20100119T164920Z ORGANIZER:grasso SUMMARY:Due: test 8 URL:http://xxx.yyy.lan/?q=17101 END:VEVENT END:VCALENDAR
After having noticed the issue at first, I also installed the RTx::Calendar extension, just to see whether, as a side effect, its
installation would fix things. Unfortunately not.
Obviously, if I test the RT demo version here
I get a .ics file to download
I don’t see any error in /var/log/rt3/rt3.log nor under /var/log/httpd
About my installation : I installed as many perl modules as I could from RPMforge, just to try to keep my OS compliant with yum
upgrades, and installed the remainings with make fixdeps. Obviously, make fixdeps is now happy.
Anybody has some clue ?
Robert GRASSO System engineer