This might be a stupid question…
We have to an explanation on how we resolved the case before we can close the case. Is that possible in RT 4.4.1? I found this plugin https://metacpan.org/pod/RT::Extension::MandatoryOnTransition
How should i install it? Do i have to download the plugin, can’t find where?
I have Ubuntu 16.04.1 LTS and i install RT through this guide: http://binarynature.blogspot.se/2013/10/install-request-tracker-4-on-ubuntu-server.html if that helps.