Hello,
This might be a stupid question…
We have to an explanation on how we resolved the case before we can close the case. Is that possible in RT 4.4.1? I found this plugin RT::Extension::MandatoryOnTransition - Require core fields and ticket custom fields on status transitions - metacpan.org
How should i install it? Do i have to download the plugin, can’t find where?
I have Ubuntu 16.04.1 LTS and i install RT through this guide: Binary Nature: Install Request Tracker 4 on Ubuntu Server if that helps.
Thanks