http://rt::WebBaseURL.not.configured:80

Here’s an odd problem,

In RT_Config.pm, I have the following line set correctly:

Set($WebBaseURL , “http://rt.match.corp:80”);

Yet…

If I got a ticket, which has child tickets, and click on the links to a
child ticket, it pulls up normally.

But from that ticket, the links to the parent ticket all reference the
following URL:

http://rt::WebBaseURL.not.configured:80/Ticket/Display.html?id=1036
(example)

So… my question is, other then in the RT_Config.pm, where does this
URL get set for configuration…

What have I not config’d correction

Using RT Version 3.2.2

So… my question is, other then in the RT_Config.pm, where does this
URL get set for configuration…

What have I not config’d correction

Using RT Version 3.2.2

As is indicated at the top of RT_Config.pm, do not make changes to
that file. Make your changes in the RT_SiteConfig.pm file.

Andy Harrison

Ah… I totally forgot about that…

Question tho, when editing a ticket’s child tickets, I get the following
message:

Trying to delete: Base: Target: fsck.com-rt://match.corp/ticket/1031
Type MemberOf

What setting is pulling in the fsck.com

And what should be in that field?-----Original Message-----
From: Andy Harrison [mailto:aharrison@gmail.com]
Sent: Thursday, January 20, 2005 2:39 PM
To: Rodney Caston
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] http://rt::WebBaseURL.not.configured:80

So… my question is, other then in the RT_Config.pm, where does this
URL get set for configuration…

What have I not config’d correction

Using RT Version 3.2.2

As is indicated at the top of RT_Config.pm, do not make changes to
that file. Make your changes in the RT_SiteConfig.pm file.

Andy Harrison

Rodney Caston wrote:

Ah… I totally forgot about that…

Question tho, when editing a ticket’s child tickets, I get the following
message:

##########
Trying to delete: Base: Target: fsck.com-rt://match.corp/ticket/1031
Type MemberOf
##########

What setting is pulling in the fsck.com

And what should be in that field?
Did you change company and/or RT name in the config?