Can someone “in the know” please clarify whether or not RT has a “rate
limit” setting per-IP (I think in testing this some time ago it
appeared to be per-browser, somehow, so maybe by session ID??) anyway
– something like that which prevents users from pulling more than
about two queries at the same time? I believe this to be some sort of
Denial of Service prevention by “rate limiting” people requesting data
from the systems.
For Team Leaders and so on trying to load up several tickets at once
it can slow you down, especially if you have a lot of data to pull
down. Is there any way of increasing this limit?
Adam Smith