HTML to text

RT Users
1

Is there a way using RT or any drop in scrips to make RT parse incoming HTML
email into plain text before adding it to a ticket? RT seems to be able to add
HTML as an attachment or display it as HTML code in a 

 block, but not to

wipe out the HTML and just show plain text. Ideally we’d like to have it

so HTML code can be displayed in a readable tag-free format in the main

ticket body, while saving the original HTML as an attachment that can be

viewed if someone wants to see it.
2

Craig Schenk wrote:

Is there a way using RT or any drop in scrips to make RT parse incoming HTML
email into plain text before adding it to a ticket? RT seems to be able to add
HTML as an attachment or display it as HTML code in a 

 block, but not to

wipe out the HTML and just show plain text. Ideally we’d like to have it

so HTML code can be displayed in a readable tag-free format in the main

ticket body, while saving the original HTML as an attachment that can be

viewed if someone wants to see it.

Just a few days ago subj was on this or devel list with three solutions.

One via MTA

Two via Patches to RT

Look in archives.

Good luck. Ruslan.