HTML templates for RT?

RT Users
1

Hello,

I found something here : http://wiki.bestpractical.com/view/SendHTMLEmail

But I have a couple of questions :

  • why isn’t it possible by default to send HTML emails ? Text emails
    in Outlook are not very sexy.
  • anyone has templates already done ? I can start making new ones and
    share them, but I’m pretty sure the work has been already started.

Thanks !
L.B.

2

Hello,

I found something here :
SendHTMLEmail - Request Tracker Wiki

But I have a couple of questions :

  • why isn’t it possible by default to send HTML emails ? Text emails
    in Outlook are not very sexy.
  • anyone has templates already done ? I can start making new ones and
    share them, but I’m pretty sure the work has been already started.

You really support Outlook that much? :slight_smile:
HTML mail is evil.

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223

“Clothes make the man. Naked people have little or no influence on
society.”
– Mark Twain

3

I found something here : SendHTMLEmail - Request Tracker Wiki
But I have a couple of questions :

I’ve updated this page.

  • why isn’t it possible by default to send HTML emails ? Text emails
    in Outlook are not very sexy.
  • anyone has templates already done ? I can start making new ones and
    share them, but I’m pretty sure the work has been already started.

You should read docs/templates.pod in your distribution for how
to make RT send html email. We have not htmlified the default
templates, but we’d welcome contributions.

-kevin

4
  • why isn’t it possible by default to send HTML emails ? Text emails
    in Outlook are not very sexy.

Tech types, which would be a large percentage of RT users, abhor HTML email.
I do. I don’t care about sexy, I care about information, and HTML-izing
something usually doesn’t mean adding useful visual information, it usually
means clutter.

– ============================
Tom Lahti
BIT Statement LLC

(425)251-0833 x 117
http://www.bitstatement.net/
– ============================