HTML formatting of tables?

RT Users
1

Hi list,

we have activated the HTML feature (as in What's New in 4.2: HTML Email — Best Practical Solutions) but if we receive a formatted table this doesn’t show properly:

[cid:f02262fc-8232-4766-b949-8968612a7e97]

If I forward this same ticket outside of RT, however, it is displayed properly in the mail client.

Am I missing something?

Thanks,

Giuseppe

Giuseppe Sollazzo
Senior System Analyst

JISC’s 50 most influential Higher Education professionals on social mediahttps://www.jisc.ac.uk/blog/uk-higher-education-social-media-influencers-named-05-oct-2015
Member of the Technical Standards Board (Cabinet Office)

IT Services
Information Services
St George’s, University of London
Cranmer Terrace
London SW17 0RE

gsollazz@sgul.ac.uk
+44 20 8725 5160
@sgulit

St George’s, University of London is proud to be a Stonewall Diversity Champion: ‘people perform better when they can be themselves’.

[http://www.sgul.ac.uk/images/misc/diversity_logo_with_text.jpg]

2

Erm, of course that switch is just for templates, i.e. for outgoing e-mails. I must be sleeping…

Sorry! :slight_smile:

Giuseppe Sollazzo
Senior System Analyst

JISC’s 50 most influential Higher Education professionals on social mediahttps://www.jisc.ac.uk/blog/uk-higher-education-social-media-influencers-named-05-oct-2015
Member of the Technical Standards Board (Cabinet Office)

IT Services
Information Services
St George’s, University of London
Cranmer Terrace
London SW17 0RE

gsollazz@sgul.ac.uk
+44 20 8725 5160
@sgulit

St George’s, University of London is proud to be a Stonewall Diversity Champion: ‘people perform better when they can be themselves’.From: Giuseppe Sollazzo
Sent: 30 September 2016 15:21:43
To: rt-users@lists.bestpractical.com
Subject: HTML formatting of tables?

Hi list,

we have activated the HTML feature (as in What's New in 4.2: HTML Email — Best Practical Solutions) but if we receive a formatted table this doesn’t show properly:

[cid:f02262fc-8232-4766-b949-8968612a7e97]

If I forward this same ticket outside of RT, however, it is displayed properly in the mail client.

Am I missing something?

Thanks,

Giuseppe

Giuseppe Sollazzo
Senior System Analyst

JISC’s 50 most influential Higher Education professionals on social mediahttps://www.jisc.ac.uk/blog/uk-higher-education-social-media-influencers-named-05-oct-2015
Member of the Technical Standards Board (Cabinet Office)

IT Services
Information Services
St George’s, University of London
Cranmer Terrace
London SW17 0RE

gsollazz@sgul.ac.uk
+44 20 8725 5160
@sgulit

St George’s, University of London is proud to be a Stonewall Diversity Champion: ‘people perform better when they can be themselves’.