How to validate custom filed in RT 3.4.2

I’ve installed RT 3.4.2.
I would like to prevent errors when creating tickets, by validating if:
i) Some custom field were filed
ii) a given format was used when filing some custom fields
Is this possible and how?

I would also love to know how to do this…-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of joao camara
Sent: Tuesday, August 09, 2005 1:28 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] How to validate custom filed in RT 3.4.2

I’ve installed RT 3.4.2.
I would like to prevent errors when creating tickets, by validating if:
i) Some custom field were filed
ii) a given format was used when filing some custom fields
Is this possible and how?

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Entry validation on custom fields is one of the new features that
Jesse’s announced for 3.5.x.

I think you might be able to get at least part way there using some
scrip programming (you can at least eliminate values – or replace them
with defaults – when they don’t match whatever validation logic you’d
like to apply). In the current releases, though, I don’t know of a way
short of overriding some of the RT code itself for you to prevent a
ticket from being created until everything’s correct.

Mark Roedel
Web Programmer / Analyst
LeTourneau University-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Rabbie
Zalaf
Sent: Tuesday, August 09, 2005 4:34 AM
To: ‘joao camara’; rt-users@lists.fsck.com
Subject: RE: [rt-users] How to validate custom filed in RT 3.4.2

I would also love to know how to do this…

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of joao
camara
Sent: Tuesday, August 09, 2005 1:28 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] How to validate custom filed in RT 3.4.2

I’ve installed RT 3.4.2.
I would like to prevent errors when creating tickets, by validating if:
i) Some custom field were filed
ii) a given format was used when filing some custom fields
Is this possible and how?