How to update email address on RT Wiki?

RT Users
1

My email address has changed but I can’t find where to update my user
account information on the RT Wiki.

Can anyone point me in the right direction??

Thanks,
Ian Goodacre

2

If you are not using LDAP or any other database for authentication,
Configuration->Users->Find all users whose ‘UserId’ matches ‘youruser’

Elias-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Ian Goodacre
Sent: Thursday, October 23, 2008 1:53 PM
To: rt-users@bestpractical.com
Subject: [rt-users] How to update email address on RT Wiki?

My email address has changed but I can’t find where to update my user
account information on the RT Wiki.

Can anyone point me in the right direction??

Thanks,
Ian Goodacre
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

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Buy a copy at http://rtbook.bestpractical.com

3

got it ') I was almost hoping I misunderstood you… though that question is asked from time to time.From: Ian Goodacre [mailto:Ian.Goodacre@xtra.co.nz]
Sent: Thursday, October 23, 2008 5:01 PM
To: Eli Altman
Subject: Re: [rt-users] How to update email address on RT Wiki?

Hi Elias,

Thanks for responding. I need to clarify that I am referring to the RT
Wiki run by Best Practical (http://wiki.bestpractical.com/), not an RT
instance that I am running. So I don’t know how they keep user details
and don’t have administrative access. I just want to update their
records with my new email address.

Regards,
Ian

Eli Altman wrote:

If you are not using LDAP or any other database for authentication,
Configuration->Users->Find all users whose ‘UserId’ matches ‘youruser’

Elias

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Ian Goodacre
Sent: Thursday, October 23, 2008 1:53 PM
To: rt-users@bestpractical.com
Subject: [rt-users] How to update email address on RT Wiki?

My email address has changed but I can’t find where to update my user
account information on the RT Wiki.

Can anyone point me in the right direction??

Thanks,
Ian Goodacre

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com