Hello List,
I need to update the values of a given customfield, I mean be able to
change anything in Name, Description, SortOrder and Category, based on
the customfield value Id associated.
I have found how to show, add and delete, that I need too, but in
CustomField_Overlay.pm, there is nothing called Update and I couldn’t
find anything clear that could let me update a customfield, I mean
change its values keeping the same Id.
Could someone show me how to do that or refer me to some examples?
Many thanks in advance.
Kind regards,
Simone
#!/usr/bin/perl
use lib qw(/opt/rt3/local/lib /opt/rt3/lib);
use RT;
use RT::Date;
use RT::Queue;
use RT::Tickets;
use RT::Action::RecordComment;
use RT::Transaction;
use RT::CustomFields;
RT::LoadConfig();
RT::Init();
new RT::Ticket($RT::SystemUser);
my $cf_obj = RT::CustomField->new($RT::SystemUser);
my $cf_name = “Severity”;
$cf_obj->LoadByName( Name => $cf_name );
print ("Loaded $cf_obj->Name = ". $cf_obj->Name() . " " . $cf_obj->Id()
. “\n”);
This adds a new value
$cf_obj->AddValue(Name=> ‘Critical’, Description=> ‘Critical’,
SortOrder => ‘0’);
This updates the customfield value for a given id
???
###This deletes a customfield value for a given id
$cf_obj->DeleteValue(##);
###This shows how to get the defined values of the customfield, along
with IDs, and sort orders.
$values = $cf_obj->Values();
while(my $value = $values->Next){
print $value->Name() . “–” . $value->Id() . “–” . $value->SortOrder()
. “\n”;
}
Simone Sanna
Spectrum& IT Policies System Administrator
TINET SPA
Localit� Sa Illetta S.S.195 Km.2,300
09122 Cagliari (ITALY)
Ph. +39 0704600728
E-mail: simone.sanna@tinet.net