How to send Custom Field values to SYSLOG

RT Users
1

Hello,

I want to create a feedback loop using SYSLOG towards my SIEM.
I managed to send the ticket subject , but i’m unable to send Custom Field
values.

I have the following code in the “Custom action commit code:”

my $ticket = $self->TicketObj;
RT->Logger->error($ticket->SubjectTag);
return 1;

How can i add specific Custom Field Values to the SYSLOG output?

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2

Allright … got it.
It was more obvious then expected!

RT->Logger->error($ticket->SubjectTag ." , ".
$ticket->FirstCustomFieldValue(‘generatorUri’));

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