How to search for tickets within a time frame relative to today?

Dear All,

I would like to create a search that highlights tickets that are 14 days
old, but I don’t know how to do a search that uses the date in a
relative manner, for example, I would like to search for all unresolved
tickets created in the last 2 weeks. Any help on the syntax that would
be required?

Kind Regards,

Mr Gabriel

Dear All,

I would like to create a search that highlights tickets that are 14 days
old, but I don’t know how to do a search that uses the date in a
relative manner, for example, I would like to search for all unresolved
tickets created in the last 2 weeks. Any help on the syntax that would
be required?


Kind Regards,

Mr Gabriel

Use something like created after -2 weeks in the Search screen.

Ken

put in the time frame "-14 days"From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Gabriel - IP Guys
Sent: Thursday, November 05, 2009 9:18 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] How to search for tickets within a time frame relative to today?

Dear All,

I would like to create a search that highlights tickets that are 14 days old, but I don’t know how to do a search that uses the date in a relative manner, for example, I would like to search for all unresolved tickets created in the last 2 weeks. Any help on the syntax that would be required?

Kind Regards,
Mr Gabriel

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