I upgraded from 2.0.15 to 3.2.3 then to 3.4.1 basically doing the steps
We’re using PostgreSQL rather than MySQL, so I suspect that your issues
different to those I experienced. I had trouble with the default
changing between the major versions of RT - this was an issue in
importing the tickets
back into the fresh 3.2.3 install. The next issue was the database
followed lastly by problems with the table schema for the custom fields
wasn’t a show stopper until we started trying to use custom fields).
My perl modules were installed direct from CPAN with the latest versions
problems. I kept the original server running along side the new one
until I was
happy with everything, so the export happened with the older libs.
Are you having specific problems that others on the list may have
Regards, Ian.From: email@example.com
[mailto:firstname.lastname@example.org] On Behalf Of Thomas
Sent: 03 April 2005 18:29
Subject: [rt-users] How to migrate from RT2 to RT3.4.1?
I’ve tried to migrade an RT2 installation to a new RT 3.4.1
installation, but so far without luck.
I’ll appreciate if somebody can kick me in the right direction for this.
From what I’ve read in the mailing lists (and experienced so
far) then the steps should be like:
- On the RT2 machine, use rt2-to-rt3-1.23 (rt-2.0-to-dumpfile) , to get
dumps from the existing mysql database.
- Moved the dumped database files to the new RT3 machine.
- Use the earliest version 3 of RT 3.0.12, when using
dumpfile-to-rt-3.0 (because RT 3.4.1 code in not compatible with the
For this to work the correct version of perl and Storable must be
present, otherwise the dumper tickets from the RT2 dump cannot be read.
- Next follow the 3.0.12 upgrade steps (as found in README/UPGRADE
- Finally install RT 3.4.1 and follow upgrade steps (as found in
Is something missing in these steps?
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