How to Integrate request tracker 4.0.8 with Active directory 2008

RT Users
1

I have been trying this since 7 days, but no luck. All the documents I have
seen here in the web is for old version (3.0.8). So, please don’t point out
those wiki links to me. If there is any new document for v 4.0.8 and active
directory 2008, please let me know.

Diehard RT FAN

2

Hi Decenter,

Just 2 months ago I configured our RT (4.0.7 I think it was at the time) to work with AD following the pages on the wiki (http://requesttracker.wikia.com/wiki/ExternalAuth) hopefully this isn’t one of the links you don’t want to be pointed at, but it was first result for me googling Request Tracker Active Directory, so I figured you’ve already seen it.

Regards

Chris O’Kelly
Web Administrator

Minecorp Australia
37 Murdoch Circuit
Acacia Ridge QLD 4110
minecorp.com.auhttp://www.minecorp.com.au

P: 07 3723 1000
M: 0450 586 190
E: Chris.okelly@minecorp.com.aumailto:Chris.okelly@minecorp.com.au
S: chris.okelly.mvshttp://skype.com

[http://i.imgur.com/XKjNC.png]From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of decenter decenter
Sent: Thursday, 3 January 2013 4:38 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] How to Integrate request tracker 4.0.8 with Active directory 2008

I have been trying this since 7 days, but no luck. All the documents I have seen here in the web is for old version (3.0.8). So, please don’t point out those wiki links to me. If there is any new document for v 4.0.8 and active directory 2008, please let me know.

Diehard RT FAN

3

I have been trying this since 7 days, but no luck. All the documents I
have seen here in the web is for old version (3.0.8). So, please don’t
point out those wiki links to me. If there is any new document for v
4.0.8 and active directory 2008, please let me know.

Look at the example config (the LDAP part) that ships with the
RT::Authen::ExternalAuth extension [1], or the many example configs in
the rt-users archives [2].

[1]
https://metacpan.org/source/TSIBLEY/RT-Authen-ExternalAuth-0.12/etc/RT_SiteConfig.pm
[2] Resources — Best Practical Solutions

If you’re looking for SSO (not typing an AD user/pass in RT’s login
form), there are lots of folks on the mailing list who’ve set that up
using mod_auth_kerb and RT’s $WebExternalAuth options. There are web
resources as well, although no definitive guide.