How to install the Timeline extension?

RT Users
1

Anyone know how to install the Timeline extension in RT ?

I find it great, here is a demo SIMILE | Timeline

Thanks

Andrea
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2

When following the UPGRADING.mysql doc, I get this error:

[root@ssilxapp01 rt-3.8.1]# perl etc/upgrade/schema.mysql-4.0-4.1.pl rt3
root ****** > sql.queries
Use of uninitialized value in numeric gt (>) at
etc/upgrade/schema.mysql-4.0-4.1.pl line 310.
Use of uninitialized value in numeric gt (>) at
etc/upgrade/schema.mysql-4.0-4.1.pl line 310.
Use of uninitialized value in numeric gt (>) at
etc/upgrade/schema.mysql-4.0-4.1.pl line 310.
Use of uninitialized value in numeric gt (>) at
etc/upgrade/schema.mysql-4.0-4.1.pl line 310.

The file sql.queries has data in it … I don’t really have anything to
compare it to so I’m not sure if I should proceed or not.

I had previously upgraded from RT 3.6.6 to 3.8.0 and then finally 3.8.1.
I ran the upgrade (/opt/rt3/sbin/rt-setup-database --dba root
–prompt-for-dba-password --action upgrade) inbetween each of those but
missed the UPGRADING.mysql doc. I’m trying to go back and do this schema
upgrade now.

  1. Does anyone know what (or if I need to) I can do about the
    uninitialized value error?
  2. Once that is resolved, what is the best way to get my database back
    on track and upgraded properly?

DB: mysql-server.i386 4.1.20-3.RHEL4.1.el4_6
CENTOS 4.6

Thanks in advance,
Trent

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3

Anyone know how to install the Timeline extension in RT ?

RTx-Timeline-0.03 - RT Extension-Timeline Extension - metacpan.orghttp://search.cpan.org/~htchapman/RTx-Timeline-0.03/

Yeah, it’s a shame Mr. Chapman didn’t bother to document anything…

perl -MCPAN -e ‘install RT::Extension::Timeline’
cat ‘Set(@Plugins, qw(RTx::Calendar RT::Extension::Timeline));’ >>
/opt/rt3/etc/RT_SiteConfig.pm

After that, you get a Timeline tab in Search results. Though it’s not clear
how useful
you’ll find it, as the timeline entries just show IDs (click each for more
information).
The RTx::Calendar seems to offer a more useful view, and it includes
reminders.

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