Hello,
I have been playing an training with RT for a while and now it is time
to get it to the real workload. I created lots of tickets, users,
groups,… and I tuned their privileges while training. Now it is time
to clear the database, but not all. I want to save the groups and grants
that I configured, but I want to delete stuff such as testing tickets,
some custom fields, or some dashboards. I configured Shredder and I have
succeed deleting tickets. I haven’t deleted custom fields yet but I have
found that selecting “Objects” in Shredder there is a form which has a
“CustomField” field. Unfortunately, there is no “Dashboard” field. Is
there any way to delete dashboards? How to do it? It should be easy,
almost trivial, but now I don’t see the way to do it.
Thanking you,
Carlos
| __ __ | Carlos Garc�a Montoro Ingeniero Inform�tico
|_Y/| Instituto de F�sica Corpuscular Centro Mixto CSIC - UV
|_] [/| Servicios Inform�ticos
| [] | Edificio Institutos de Investigaci�n cgarcia@ific.uv.es
|C S I C| Apartado de Correos 22085 E-46071 Valencia Tel: +34 963543706
|______| Espa�a / Spain Fax: +34 963543488
cgarcia.vcf (441 Bytes)