Hi, folks.
And now, almost all of the main settings are done!
But, I need to setting up my RT to create a ticket when someone send an
e-mail message to it.
I found this line in a blog, but I’m not sure if this is enough to make
RT works properly.
rt-email: “|/usr/bin/rt-mailgate --queue General --action correspond --url https://localhost/rt”
Thanks for any precious help.
Wagner Pereira
PoP-SP/RNP - Ponto de Presen�a da RNP em S�o Paulo
CCE/USP - Centro de Computa��o Eletr�nica da Universidade de S�o Paulo
http://www.pop-sp.rnp.br
Tel. (11) 3091-8901
Yep, its all you need , read the instructions from the README file in
the rt source code, the part under
SETTING UP THE MAIL GATEWAY
Roy
Wagner Pereira wrote:
This page should help you:
http://wiki.bestpractical.com/view/ManualEmailConfig
If you properly configure RT and your email server, then you souldn’t
have any problem and RT will create those tickets.
Take care,
Carlos
Wagner Pereira wrote:
Hi, folks.
And now, almost all of the main settings are done!
But, I need to setting up my RT to create a ticket when someone send an
e-mail message to it.
I found this line in a blog, but I’m not sure if this is enough to make
RT works properly.
rt-email: “|/usr/bin/rt-mailgate --queue General --action correspond --url https://localhost/rt”
Thanks for any precious help.
| __ __ | Carlos Garc�a Montoro Ingeniero Inform�tico
|_Y/| Instituto de F�sica Corpuscular Centro Mixto CSIC - UV
|_] [/| Servicios Inform�ticos
| [] | Edificio Institutos de Investigaci�n cgarcia@ific.uv.es
|C S I C| Apartado de Correos 22085 E-46071 Valencia Tel: +34 963543706
|______| Espa�a / Spain Fax: +34 963543488
cgarcia.vcf (441 Bytes)
This page should help you:
http://wiki.bestpractical.com/view/ManualEmailConfig
If you properly configure RT and your email server, then you shouldn’t
have any problem and RT will create those tickets.
Take care,
Carlos
Wagner Pereira wrote:
Hi, folks.
And now, almost all of the main settings are done!
But, I need to setting up my RT to create a ticket when someone send an
e-mail message to it.
I found this line in a blog, but I’m not sure if this is enough to make
RT works properly.
rt-email: “|/usr/bin/rt-mailgate --queue General --action correspond --url https://localhost/rt”
Thanks for any precious help.
| __ __ | Carlos Garc�a Montoro Ingeniero Inform�tico
|_Y/| Instituto de F�sica Corpuscular Centro Mixto CSIC - UV
|_] [/| Servicios Inform�ticos
| [] | Edificio Institutos de Investigaci�n cgarcia@ific.uv.es
|C S I C| Apartado de Correos 22085 E-46071 Valencia Tel: +34 963543706
|______| Espa�a / Spain Fax: +34 963543488
cgarcia.vcf (441 Bytes)